10 Customer Care Agent Reviews
Customer Care Agents give their job an average rating of 3.4 out of 5.0. The Customer Care Agents happiest with their jobs are employed by Adecco with an average rating of 4.4 while the Customer Care Agents least happy with their jobs work for Xerox with an average rating of 1.3.
Submit a Review"I love talking to my clients and assisting them. I have a really good relationship with them and I am able to meet different people from around the world in several positions."
Customer Care Agent Career Rating Comparison
"A customer care agent is like a street cleaner following the circus elephants - a lot of cleaning up to do."
What do you like about working at Accenture?
"The power of the company, they work off people's ideas and use them."
Do you have any tips for others interviewing with this company?
"Be prepared to be micromanaged, and managed. Everything is scrutinized and always have to have an answer."
What don't you like about working at Accenture?
"They micromanage all the agents, nit-pick on every detail thus making it difficult."
What suggestions do you have for management?
"I wouldn't work against the unions, I would work with them. Not micromanage every one."
Please give us a one liner to describe this review.
"Connextions was a great place to work and I enjoyed working there for 2 years."
What do you like about working at Connextions?
"I was a ecare chat agent for sprint. I liked the flexibility that was allowed due to school."
Do you have any tips for others interviewing with this company?
"You have to be a dedicated working and very good with customer because quality customer service was the ultimate goal."
What don't you like about working at Connextions?
"Could sometimes take over free time because a quota for hours worked as a total company had to be met so we had to work overtime to make up the hours."
What suggestions do you have for management?
"Hire more people that are less likely to miss work and not try to make up their time so that the rest of the company does not have to suffer."
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