Accenture Employee Reviews for Customer Care Agent
Browse Accenture Reviews by Job Title →Customer Care Agents at Accenture give their company a 2.8 out of 5.0, while the average rating for Accenture is 4.1, making them 38% less happy than every other employee at Accenture and 19% less happy than every other Customer Care Agent on CareerBliss - the happiest Customer Care Agents work for Adecco.
What do you like about working at Accenture?
"The power of the company, they work off people's ideas and use them."
Do you have any tips for others interviewing with this company?
"Be prepared to be micromanaged, and managed. Everything is scrutinized and always have to have an answer."
What don't you like about working at Accenture?
"They micromanage all the agents, nit-pick on every detail thus making it difficult."
What suggestions do you have for management?
"I wouldn't work against the unions, I would work with them. Not micromanage every one."
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