Inflight Supervisors at Continental Airlines give their company a 3.5 out of 5.0, while the average rating for Continental Airlines is 4.3, making them 21% less happy than every other employee at Continental Airlines and 11% less happy than every other Inflight Supervisor on CareerBliss - the happiest Inflight Supervisors work for Airtran Airways.
What do you like about working at Continental Airlines?
"I liked being able to coach employees in their careers and help them achieve success. I also liked the ability to teach customer service skills to the flight attendants."
Do you have any tips for others interviewing with this company?
"My experience being in the In-flight department I would tell them to earn the trust of the employee that report to them first and foremost."
What don't you like about working at Continental Airlines?
"They don't put enough value on employee longevity, and experience. They do not take care of their own so to speak. I also don't feel they put enough emphasis on customer service, that could be elavated with the right training for the employees."
What suggestions do you have for management?
"Pay more attention to the front line employees, and also evaluate the management staff in the Inflight department to ensure they are qualified for the positons they are in."
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