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28 Collections Agent Reviews

Collections Agents give their job an average rating of 3.5 out of 5.0. The Collections Agents happiest with their jobs are employed by Citi Cards with an average rating of 4.2 while the Collections Agents least happy with their jobs work for ARS National Services with an average rating of 1.1.

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Collections Agent at Robert Half
in Alpharetta, GA
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Collections Agent at CitiGroup
in McLeansville, NC

"I very much enjoyed working with clients to help them resolve some of their financial problems when I was employed with Citicards. I also enjoyed solving software problems and developing new software to meet user's needs."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Collections Agent at ARS National Services
in Phoenix, AZ

Please give us a one liner to describe this review.

"I have been looking for another job since I started"

What do you like about working at ARS National Services?

"nothing at all, bad training makes everyone incompetent, and the incompetence rules"

Do you have any tips for others interviewing with this company?

"stay away, so unorganized, no one can achieve a bonus, and a lot of false promises"

What don't you like about working at ARS National Services?

"lack of experience, training is bad, no respect for people, and a lot of goofing off"

What suggestions do you have for management?

"take a look at their supervisors and management, live the job"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5

Collections Agent Career Rating Comparison

3.5
All Collections Agents
4.2 Highest Rated Collections Agents is at Citi Cards (2)
1.1 Lowest Rated Collections Agents is at ARS National Services (8)
Collections Agent at CitiGroup
in Louisville, KY

What do you like about working at CitiGroup?

"I like working from home. I like the benefits and the salary."

Do you have any tips for others interviewing with this company?

"There is no room for growth, the position you are in is where you are going to be in this department"

What don't you like about working at CitiGroup?

"I don tlike to be micro managed. I like to be able to handle my job performance but judged accordingly"

What suggestions do you have for management?

"Be mindful of employee suggestion and feelings. consult ways to take less stress and urgency out of job performance"

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Collections Agent at NCO Group
in Columbus, OH

Please give us a one liner to describe this review.

"leaves something to be desired"

What do you like about working at NCO Group?

"laid back work environment flexible hours some managers are great to work with"

Do you have any tips for others interviewing with this company?

"be prepared for a different work experience nco is like no other company I have ever worked with"

What don't you like about working at NCO Group?

"no room to grow if your not in the clique"

What suggestions do you have for management?

"reward workers that show they can produce & be more receptive to worker ideas"

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Collections Agent at Citi Cards
in Louisville, KY
Person You Work For 4 / 5 People You Work With 4.9 / 5 Work Setting 4 / 5
Support You Get 4.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 3 / 5
Collections Agent at AT&T
in Greenbelt, MD
Person You Work For 4.8 / 5 People You Work With 4.7 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 5 / 5
Way You Work 4 / 5
Collections Agent at Applied Card Systems
Person You Work For 4.3 / 5 People You Work With 4.9 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 3.1 / 5
Company Culture 3.1 / 5 Way You Work 4 / 5
Collections Agent at CitiGroup

Please give us a one liner to describe this review.

"Great experience for my growth."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Collections Agent at Ace Cash Express
in Irving, TX
Person You Work For 3 / 5 People You Work With 4.2 / 5 Work Setting 2.7 / 5
Support You Get 3.2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.9 / 5
Company Culture 3 / 5 Way You Work 3.4 / 5
Collections Agent at Accountemps

Please give us a one liner to describe this review.

"Encouraging, gives hope in an overall productive working environment."

Person You Work For 2.5 / 5 People You Work With 2.9 / 5 Work Setting 3 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4.7 / 5
Company Culture 3 / 5 Way You Work 4.4 / 5
Collections Agent at Alderwoods Group
in Cincinnati, OH
Person You Work For 4.3 / 5 People You Work With 4.6 / 5 Work Setting 4.2 / 5
Support You Get 4.8 / 5 Rewards You Receive 2.8 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.2 / 5 Way You Work 4.7 / 5
Collections Agent at Advanced CAD/CAM Service
in San Clemente, CA
Person You Work For 3 / 5 People You Work With 2.9 / 5 Work Setting 2.9 / 5
Support You Get 3 / 5 Rewards You Receive 2.9 / 5 Growth Opportunities 2.9 / 5
Company Culture 3 / 5 Way You Work 2.8 / 5
Collections Agent at First Credit Services
in Lombard, IL

What do you like about working at First Credit Services?

"The people were great and there were a lot of bonuses on a day to day to win."

Collections Agent at Duringer Law Group
in Lake Arrowhead, CA

What do you like about working at Duringer Law Group?

"I liked the different hats that had to be used as skiptracer, collector, and paralegal."

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