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4 CitiGroup Collections Agent Reviews

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Collections Agents at CitiGroup give their company a 3.5 out of 5.0, while the average rating for CitiGroup is 4.0, making them 13% less happy than every other employee at CitiGroup and just as happy as every other Collections Agent on CareerBliss - the happiest Collections Agents work for Citi Cards.

33%
0%
67%
0%
0%
3.5
Average Rating
(based on 3 Collections Agent Review Ratings)
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Collections Agent
in McLeansville, NC

"I have worked in IT for 18 years and in credit card collections in a call center. I also have a lot of other customer experience. I enjoy working assisting customers and working with people in general."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Collections Agent
in Louisville, KY

What do you like about working at CitiGroup?

"I like working from home. I like the benefits and the salary."

Do you have any tips for others interviewing with this company?

"There is no room for growth, the position you are in is where you are going to be in this department"

What don't you like about working at CitiGroup?

"I don tlike to be micro managed. I like to be able to handle my job performance but judged accordingly"

What suggestions do you have for management?

"Be mindful of employee suggestion and feelings. consult ways to take less stress and urgency out of job performance"

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5

Average Collections Agent Ratings in the Past 3 Years

Year Salary
2011 $4
2012 $2
2013 $3
Collections Agent

"Great experience for my growth."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Collections Agent
in Albuquerque, NM

What do you like about working at CitiGroup?

"I liked being able to speak with customers on the phone."

What don't you like about working at CitiGroup?

"I didn't like that they didn't follow through with things they say. I didn't like how the shifts were run."

What suggestions do you have for management?

"To be open with employees."

Average CitiGroup Attributes by Collections Agent

Company Culture
3.3
Growth Opportunities
2.9
People You Work With
4.7
Person You Work For
3.3
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3
Work Setting
3.7
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