CitiGroup Employee Reviews for Collections Agent
Browse CitiGroup Reviews by Job Title →Collections Agents at CitiGroup give their company a 3.5 out of 5.0, while the average rating for CitiGroup is 4.0, making them 13% less happy than every other employee at CitiGroup and just as happy as every other Collections Agent on CareerBliss - the happiest Collections Agents work for Citi Cards.
"I have worked in IT for 18 years and in credit card collections in a call center. I also have a lot of other customer experience. I enjoy working assisting customers and working with people in general."
What do you like about working at CitiGroup?
"I like working from home. I like the benefits and the salary."
Do you have any tips for others interviewing with this company?
"There is no room for growth, the position you are in is where you are going to be in this department"
What don't you like about working at CitiGroup?
"I don tlike to be micro managed. I like to be able to handle my job performance but judged accordingly"
What suggestions do you have for management?
"Be mindful of employee suggestion and feelings. consult ways to take less stress and urgency out of job performance"
Average Collections Agent Ratings in the Past 3 Years
| Year | Salary |
|---|---|
| 2011 | $4 |
| 2012 | $2 |
| 2013 | $3 |
"Great experience for my growth."
What do you like about working at CitiGroup?
"I liked being able to speak with customers on the phone."
What don't you like about working at CitiGroup?
"I didn't like that they didn't follow through with things they say. I didn't like how the shifts were run."
What suggestions do you have for management?
"To be open with employees."
Average CitiGroup Attributes by Collections Agent
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