Company Menu

Working at Cleveland State University in Cleveland, TN: 1 Employee Job Reviews by Real Employee working in Cleveland, TN Area

Browse Cleveland State University Reviews by Job Title →

On average, employees in Cleveland, TN at Cleveland State University give their company a 2.3 rating out of 5.0 based on 1, whereas overall Average Rating of Cleveland State University is 4.3 out of 5.0 based on 77 Cleveland State University Review Ratings. The happiest Cleveland State University employees in Cleveland, TN are Help Desk Representatives submitting an average rating of 2.3.

39%
52%
8%
2%
0%
4.3
Average Rating
(based on 62 Cleveland State University Review Ratings)

Ratings by Category

Company Culture
4.3
Growth Opportunities
3.8
People You Work With
4.6
Person You Work For
4.7
Rewards You Receive
3.8
Support You Get
4.3
Way You Work
4.4
Work Setting
4.2
Advertisement

Working at Cleveland State University in Cleveland, TN: 1 Employee Reviews

Help Desk Representative

What do you like about working at Cleveland State University?

"I like the down time, the freedom to pursue my own interests in any down time, and my friendly coworkers."

Do you have any tips for others interviewing with this company?

"The system takes forever to do anything so don't be afraid to wait. Bureaucratic red tape restricts most of the aspects of everything involved with working here."

What don't you like about working at Cleveland State University?

"The expectations are too high for the amount of work they expect me to do in my current position. In spite of the fact that I am most often doing the work of 5 people, I have been recognized as nothing more than a temp employee and have been reminded that I can be replaced at any time as an unsuccessful attempt to encourage and motivate me to work harder out of fear for losing my job. In general, the employees are not being trained to resolve issues for themselves, and in addition, there is a great miscommunication and expectation between different departments and the responsibilities of those departments. Within each department, there is a great lack of cross training, so much so, that they're constantly have to pull previous employees out of retirement because nobody else knows how to do the job."

What suggestions do you have for management?

"A lot. The overall structure of the system needs to be reorganized, starting with more intensive training of staff on all current and new policies and procedures. There needs to be a reworking of job duties and responsibilities so that each department has a clearly defined purpose and intent."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

4.3
Cleveland State University (77)

4.5 Highest Rated in this Industry is The Training Associates (13)
2.7 Lowest Rated in this Industry is RehabCare (8)
3.6 Average of All Companies in this Industry (3,778)
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×