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8 Cisco Systems Technical Support Engineer Reviews

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Technical Support Engineers at Cisco Systems give their company a 4.4 out of 5.0, while the average rating for Cisco Systems is 4.0, making them 10% happier than every other employee at Cisco Systems and 15% happier than every other Technical Support Engineer on CareerBliss - the happiest Technical Support Engineers work for Nokia.

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"Cisco is a great company to work for and afforded me many opportunities to grow my career both internally and externally. Their training programs and the experience/level of individuals that work with you on a day to day basis is one of the main reasons I worked there for so long. I would highly recommend them as both a starting career and as a long term growth opportunity."
Posted 4 years ago in San Jose, CA
Technical Support Engineer
in San Jose, CA

"Cisco is a great company to work for and afforded me many opportunities to grow my career both internally and externally. Their training programs and the experience/level of individuals that work with you on a day to day basis is one of the main reasons I worked there for so long. I would highly recommend them as both a starting career and as a long term growth opportunity."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Support Engineer
Person You Work For 4.5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.5 / 5
Company Culture 4.7 / 5 Way You Work 3.6 / 5
Technical Support Engineer

"Great company to work for!"

Technical Support Engineer
Person You Work For 4.5 / 5 People You Work With 4.5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4.4 / 5 Way You Work 5 / 5
Technical Support Engineer
Person You Work For 3 / 5 People You Work With 3.9 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.8 / 5
Company Culture 4.9 / 5 Way You Work 4 / 5
Technical Support Engineer
Person You Work For 4.7 / 5 People You Work With 5 / 5 Work Setting 4.2 / 5
Support You Get 4.4 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 3.5 / 5
Company Culture 4.3 / 5 Way You Work 4.4 / 5
Technical Support Engineer

What do you like about working at Cisco Systems?

"I have learnt new technologies while I was working with Cisco, and I have also learnt about new products being manufactured by Cisco and Linksys."

Do you have any tips for others interviewing with this company?

"I would suggest to consider the candidate's skills and experience that he/she has, rather than looking at his degrees."

What don't you like about working at Cisco Systems?

"I would love to work for Cisco technical support; however, currently it is more of sales."

Technical Support Engineer
in San Jose, CA

"If you are desperate and need a job, then work there."

What do you like about working at Cisco Systems?

"My coworkers were nice."

Do you have any tips for others interviewing with this company?

"Be looking for your next job, and when you find one, leave. Cisco beats their vendors down for every dollar, and you will never get a pay raise."

What don't you like about working at Cisco Systems?

"There is no formal process on escalating issues. Someone can make an escalated complaint by jumping multiple levels of management going straight to an executive VP, and then you are gone."

What suggestions do you have for management?

"Define what is expected in ticket management."

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