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Capital One Employee Job Reviews in the United States

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43%
42%
11%
3%
1%
4.2
Average Rating
(based on 204 Capital One Review Ratings)

Ratings by Category

Company Culture
4.2
Growth Opportunities
3.7
People You Work With
4.5
Person You Work For
4.2
Rewards You Receive
4.0
Support You Get
4.2
Way You Work
4.1
Work Setting
4.2
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"I worked for Capital One Bank for 7 years. My past experience working there was very exciting, challenging, full of energy and most of all i got to learn new things and mortgage underwriting. My supervisor was very helpful and was always determined to teach us and correct us whenever necessary."
Posted 3 years ago in Plano, TX
Relationship Banker

What do you like about working at Capital One?

"I like when you help people, and they are grateful that you helped them."

Do you have any tips for others interviewing with this company?

"Do you really want to do that You're overworked, there's less pay, and there are so many changes in the corporations that nothing sticks."

What don't you like about working at Capital One?

"You are micromanaged, your manager doesn't seem to have the answers, and it makes you feel lost. There are angry clients who blame you for things you have no control over."

What suggestions do you have for management?

"I would have everyone have a work-life balance, and try to be someone who is inspirational to make them feel like they're working for a cause."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Bank Teller

"My experience working at Capital One was very eye opening."

What do you like about working at Capital One?

"The company in itself was great because of the training and the administrative tasks that I was expected to complete. I really enjoyed that part of my job because I'm a really operational and organized person."

Do you have any tips for others interviewing with this company?

"Make sure you apply if you're ready to come to work every day ready to work. The teller managers run the branch and there is a lot of work and multi-tasking and organization processes that must be completed. You have to pay attention to deadlines and make sure you use your time wisely."

What don't you like about working at Capital One?

"When we went through the merger from Chevy Chase Bank to Capital One Bank, there were a lot of unclear directions for how things were filed and the different processes during the day, and with my position being to keep everything filed correctly and in proper regulation, it was hard to get clarification from district executives on how to do it."

What suggestions do you have for management?

"Just make sure that communication is always there and there is an open door policy for any questions, because it's better to do it right the first time other than having to go back and fix it multiple times due to lack of information."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Program Manager

What do you like about working at Capital One?

"Professional atmosphere."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Business Systems Analyst

"Financial experience with business analysis and technical writing are good to have."

What do you like about working at Capital One?

"Remote work is available. I like the flexible hours at Capital One, and the college-type of working environment."

Do you have any tips for others interviewing with this company?

"Make sure you are not easily distracted. The environment on campus is like a college campus."

What don't you like about working at Capital One?

"My boss would make us come into the office, and she would work from home, telling us because she could."

What suggestions do you have for management?

"Allow people the same privileges, and you won't have so many people trying to leave their contracts."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Process Improvement Consultant

"I worked with a short-term contract."

What do you like about working at Capital One?

"Capital One is a great, growing company, with great personal growth potential."

Do you have any tips for others interviewing with this company?

"Prepare yourselves for the cognitive tests. They are serious about these."

What don't you like about working at Capital One?

"They move people to different roles much too often, not allowing anyone to build a stable operation."

What suggestions do you have for management?

"Build longevity on critical positions. I would suggest that the executive manager not involve herself into so much of the day-to-day details of the operations."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Processor

"It was wonderful. Capital One was a good company to work for."

What do you like about working at Capital One?

"It was great working at Capital One. We were just like family."

Do you have any tips for others interviewing with this company?

"Just be yourself at all times, because at Capital One, everyone is family."

What suggestions do you have for management?

"Nothing, as they all did a good job."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Campaign Manager

"I loved working there, but there is no job security in contracting."

What do you like about working at Capital One?

"The work environment at Capital one was ideal because you had the ability to work remotely."

Do you have any tips for others interviewing with this company?

"Put strong emphasis on each of your strengths, especially if those strengths are working in a team environment, multitasking and prioritization, proficient skills in SM Office, and/or working in databases."

What don't you like about working at Capital One?

"Contractors' jobs were always being threatened because of the ability to easily be replaced."

What suggestions do you have for management?

"There needs to be clearer communication coming directly from managers to the core team members and to the team leads of each platform."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Data Analysis Manager

What do you like about working at Capital One?

"I like to work with intelligent people and to exchange ideas and discussions how to do things more efficiently and more effectively."

Do you have any tips for others interviewing with this company?

"Focus your skills on marketing, services, and process, and not so much on technicals."

What don't you like about working at Capital One?

"Corporate cultures are diversified cultures and accept employees with different skills, background, and knowledges."

What suggestions do you have for management?

"Invest capitals more in America and training to the employee."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Collections Manager

"I was manager of a collection team of 25 collection associates at Capital One."

What do you like about working at Capital One?

"Capital One was great to work for, and I liked having the ability to make a great income."

Do you have any tips for others interviewing with this company?

"I think Capital One is a great company. You must have the ability to work any schedule."

What don't you like about working at Capital One?

"I didn't like the opportunity for advancement if you did not seem to be accessible to all employees."

What suggestions do you have for management?

"Make a better effort to ensure the company policy is available to all and not the favorites."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Branch Manager

"Invaluable learnings taken from working for a local bank for 13 years."

What do you like about working at Capital One?

"I have built some longstanding relationships with both customers and colleagues over my past 14 years that will be valued."

Do you have any tips for others interviewing with this company?

"Place a higher premium on quality customer service, which should always lead to stronger sales production."

What don't you like about working at Capital One?

"It was a very challenging period during the acquisition of Chevy Chase Bank by Capital One Bank in 2010."

What suggestions do you have for management?

"Maintaining morale through employee and customer support and interaction should be held at a premium during/after any acquisitions."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Project Manager

"A great opportunity for me to learn and earn my keep in a competitive environment."

What do you like about working at Capital One?

"The level of knowledge expertise across the board was in high standards at Capital One."

Do you have any tips for others interviewing with this company?

"Know how to talk the talk before showing up with a dressed up resume."

What don't you like about working at Capital One?

"The feedback during reviews are not as critical or helpful."

What suggestions do you have for management?

"Develop management skills in 360 reviews - encourage critical feedback."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Business Intelligence Developer

"Great teamwork."

What do you like about working at Capital One?

"I like the great teamwork. I really like working for Capital One Bank."

Do you have any tips for others interviewing with this company?

"Be ready. If you are ready for the interview, it's easy."

What don't you like about working at Capital One?

"I really can't think of anything that I can say I don't like."

What suggestions do you have for management?

"Keep it up. I think the company is heading in the right direction."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Loan Processor

"Good job to learn processing, because they will hire you."

What do you like about working at Capital One?

"I like wearing jeans every day, the flexible work schedule, and the pay."

Do you have any tips for others interviewing with this company?

"50% of operations don't know how to close a loan."

What don't you like about working at Capital One?

"The opportunity goes to friends and family first, regardless of their production, and if there are any leftovers, then they might consider a contractor."

What suggestions do you have for management?

"Screen the applicants a little harder because a lot of people who are hired as a perm employee don't have the experience needed for high volume processing."

Person You Work For 2 / 5 People You Work With 1 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Funding Relationship Manager

"A challenging, rewarding, and entrepreneurial culture."

What do you like about working at Capital One?

"I liked the work and the people I was able to work with at Capital One."

Do you have any tips for others interviewing with this company?

"Polish behavioral interviewing skills. BI interviews are a very important part of the interview process, often including role playing."

What don't you like about working at Capital One?

"In order to be accommodating, the company would accept less than the very best from certain employees."

What suggestions do you have for management?

"I would suggest more aggressive performance management to encourage a greater degree of commitment from all employees."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Data Analyst

What do you like about working at Capital One?

"I like the flexibility and overall team environment at Capital One. I enjoy my co-workers, and we have a great goal-setting culture."

Do you have any tips for others interviewing with this company?

"Be logical. No one here faults you for an idea or solution if you have data and logic behind it."

What don't you like about working at Capital One?

"Communication amongst teams could be better, and overall interaction across the org can be difficult at times."

What suggestions do you have for management?

"Probably try to communicate the big picture more to our staff."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Capital One Reviews FAQs

Is Capital One a good company to work for?

Capital One has an overall rating of 4.2 Average Rating out of 5, based on over 204 Capital One Review Ratings left anonymously by Capital One employees, which is 8% higher than the average rating for all companies on CareerBliss. 96% of employees would recommend working at Capital One.

Does Capital One pay their employees well?

Capital One employees earn $55,000 annually on average, or $26 per hour, which is 17% lower than the national salary average of $66,000 per year. 152 Capital One employees have shared their salaries on CareerBliss. Find Capital One Salaries by Job Title.

How satisfied are employees working at Capital One?

96% of employees would recommend working at Capital One with the overall rating of 4.2 out of 5. Employees also rated Capital One 4.2 out of 5 for Company Culture, 4.0 for Rewards You Receive, 3.7 for Growth Opportunities and 4.2 for support you get.

What is the highest paying job at Capital One?

According to our data, the highest paying job at Capital One is a Junior Java Developer at $146,090,000 annually. Browse Capital One Salaries by Job Profile.

What is the lowest paying job at Capital One?

According to our data, the lowest paying job at Capital One is a Content Editor at $16,000 annually. Browse Capital One Salaries by Job Profile.

What are the pros and cons of working at Capital One?

According to reviews on CareerBliss, employees commonly rated the pros of working at Capital One to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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