"Very strict."
"Current employer."
What do you like about working at Cablevision?
"I like how I can interact with different types of people over the phone, and helping other people."
Do you have any tips for others interviewing with this company?
"Know technical terms."
What don't you like about working at Cablevision?
"I don't like resolving billing issues."
What do you like about working at Cablevision?
"Overtime available often, benefits are great."
Do you have any tips for others interviewing with this company?
"Be careful because tech support for cablevision is not as hyped up as it sounds the first few days. The job description requires you to know in depth knowledge of computers, however the job is very, very basic when it comes to computer knowledge and they teach you what you need to know anyways. Keep in mind very few people actually stay past a few months. It is also an environment that employees get health problems often from working due to stress."
What don't you like about working at Cablevision?
"Employees face VERY little respect, your work goes unnoticed often, exhausting place to work, very strict environment, horrible management, constant lying to reps, information is often different from one person to another, training needs much attention, very little communication between management (also very little communication between training team and supervisors on floor), delay of information that effects customers greatly, employees are constantly told to lie to customers, highly unethical place to work, very hard to receive days off even if it means family member is sick in hospital or you're getting married (true story of mine). Very unprofessional atmosphere to work in despite what the job description says.Too many people get fired or quit within the first few months, I think it's ridiculous that I was considered a senior within a year of working. People continue to get very sick because of the stressful environment, I did not stop being sick until after I decided to leave Cablevision. They try to beat it in you that you can move in the company but it is difficult especially considering they bash you for very little things like forgetting to remind people of the answer center online while speaking to a customer on the phone."
What suggestions do you have for management?
"Act more professional and listen to employees when there are many employees with the same problem."
"Good pay but room for advancement is limited and some employees get terrible shifts."
What do you like about working at Cablevision?
"Steady good paying job."
Do you have any tips for others interviewing with this company?
"Basic TCP/ip knowledge and Microsoft Office is needed to be considered and a can do attitude is needed."
What don't you like about working at Cablevision?
"Advancement opportunities are limited."
What suggestions do you have for management?
"Keep up the good work."
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