Working at BroadVoice in Billerica, MA: 2 Employee Job Reviews by Real Employee working in Billerica, MA Area

"Small privately owned company, everyone known by name, good environment."

What do you like about working at BroadVoice?

"Friendly atmosphere, liberal with short-notice time-off requests, good health benefits. Ability to go directly to the top with any issues."

What don't you like about working at BroadVoice?

"Employees were not always in the loop regarding changes until they were implemented."

What suggestions do you have for management?

"More input from the support staff regarding policy changes and changes affecting the customers."

"I managed the Customer Retention Group in a high-turnover environment."

What do you like about working at BroadVoice?

"It was a small company so there was not much bureaucracy when needing to make changes to the system and the teams."

Do you have any tips for others interviewing with this company?

"Show up on-time for the interview. Be prepared to have many bosses."

What don't you like about working at BroadVoice?

"Too much micro-management. Not enough room to move up the ladder and improve one's position."

What suggestions do you have for management?

"Ironically, they need to add some bureaucracy, give people some ownership of their work."