Customer Service Representatives at BroadVoice give their company a 4.4 out of 5.0, while the average rating for BroadVoice is 3.9, making them 12% happier than every other employee at BroadVoice and 15% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"Small privately owned company, everyone known by name, good environment."
What do you like about working at BroadVoice?
"Friendly atmosphere, liberal with short-notice time-off requests, good health benefits. Ability to go directly to the top with any issues."
What don't you like about working at BroadVoice?
"Employees were not always in the loop regarding changes until they were implemented."
What suggestions do you have for management?
"More input from the support staff regarding policy changes and changes affecting the customers."
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