BroadVoice Employee Job Reviews in the United States

"The salary for technical support analysts is average, and the workload can be heavy at times. However, the company provides a supportive work environment with opportunities for learning and growth."

"I am working for Broadvoice tech since August 2018. It is a fun ride and I learned a lot about VOIP. The people there are approachable and that contribute to more learning/"

"Great company to work for. Just like any company, issues occur when rapid growth exceeds manageable levels. This can be a good and bad problem to have, but they continuously work towards solutions that benefit both the customers and the partners."

"Small privately owned company, everyone known by name, good environment."

What do you like about working at BroadVoice?

"Friendly atmosphere, liberal with short-notice time-off requests, good health benefits. Ability to go directly to the top with any issues."

What don't you like about working at BroadVoice?

"Employees were not always in the loop regarding changes until they were implemented."

What suggestions do you have for management?

"More input from the support staff regarding policy changes and changes affecting the customers."

"I managed the Customer Retention Group in a high-turnover environment."

What do you like about working at BroadVoice?

"It was a small company so there was not much bureaucracy when needing to make changes to the system and the teams."

Do you have any tips for others interviewing with this company?

"Show up on-time for the interview. Be prepared to have many bosses."

What don't you like about working at BroadVoice?

"Too much micro-management. Not enough room to move up the ladder and improve one's position."

What suggestions do you have for management?

"Ironically, they need to add some bureaucracy, give people some ownership of their work."