Brightstar Employee Job Reviews in the United States

"Global has a strong global presence"

"Great benefits and an awesome work environment."

"I have worked for Brightstar since 2009. It was a great company for being able to take on more responsibilities and advancing my career. The leadership appreciated innovation, entrepreneurial spirit. The benefits and pay levels are slightly above average."

"I have worked at Brightstar for 7 years. I started out in our customer care department and with a determination to grow, I quickly moved up to our IT Compliance Department. I have learned a lot and want to continue on a growing path. Current leadership changes and hiring/promotion freezes limit the ability for growth for many employees. With the frequent changes, it is unclear what direction the company is going, but I still remain positive and focused."

"Although the employees are nice, the company itself has not been doing well in the last 2 or 3 years. Currently, the company is on its third CEO in two years and has been making some very poor purchases that have not materialized into good decisions. The Current CEO is trying to make some moves to get this company back to where they were 4 to 5 years ago."

"Brightstar Device Protection provides handset insurance programs for wireless carriers and retailers throughout the globe. Part of the $70.2 billion Softbank family of companies including Sprint, Alibaba, and Yahoo Japan, Brightstar is the world’s largest wireless distributor and services company."

"No Leadership! The company has gone through 3 different CEO's in the past 4 years. All senior staff has left or have been laid off. There is no communication between the business and working staff. HR is a mess! Bonuses and Serverances where reduced substantially to those who worked 5+ years. Used to be a great company to work for, now its a nightmare."

"Great company! Great culture! Great opportunity for upward mobility"

"I've worked worked for Brightstar for over 3 years and have experienced multiple opportunities to grow and groom my own skills but overall the direction the company is headed is unsure."

"Once an impressive company. Now cut down to constant restructuring and outsourcing. 3 CEO’s in the past 3 years. Lean staff working outrageous hours on multiple projects that either stall due to lack of knowledge or just simply there is no one left to run them. Big shame."

"Great company with great compensation, but very volatile industry."

"I’ve worked for Brighstar since February 2019. The owner is a great person and the coworkers are super friendly."

"The company I work for is an excellent company in terms of how they treat their employees. I have nothing negative to say about Brightstar. I think Brightstar is making good decisions for 2019."

"Great experience and work ethic"

"Employees (and even non-executive management for that matter) are only ever viewed as expendable resources in Brightstar. Many individuals in this company have sacrificed personal life, relationships and health only to be discarded like old rags when they fall out of favor with the latest cronies or don’t tow the new company line (whatever that might be on the particular day). Individual effort, results and customer success certainly don’t seem to matter anymore."