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Big Lots Employee Job Reviews in the United States

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19%
29%
33%
12%
7%
3.4
Average Rating
(based on 73 Big Lots Review Ratings)

Ratings by Category

Company Culture
3.1
Growth Opportunities
2.9
People You Work With
4.0
Person You Work For
3.5
Rewards You Receive
3.1
Support You Get
3.3
Way You Work
3.7
Work Setting
3.4
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Big Lots Employee

"Big Lots is the worst place I have ever worked and they don't care about their employees or customers."

What do you like about working at Big Lots?

"My customers were so awesome and miss them as well as the employees who worked hard to make their store look great and clean."

Do you have any tips for others interviewing with this company?

"I wouldn't do it. Long hours, not enough payroll, district managers are losers from other companies that went out of business."

What don't you like about working at Big Lots?

"District Managers, it's all about politics and who you know and what you do for them."

What suggestions do you have for management?

"Get new District Staff, ones that truly care about the success of the stores and employees."

Stock Cashier

"Big Lots was probably the worst job I have ever had, the manager was not understanding at all."

What do you like about working at Big Lots?

"I enjoyed some of my co-workers. The ones who are still there I go and say hi to when I'm there."

Do you have any tips for others interviewing with this company?

"Smile, that's all I can say, if you're a female you are more likely to be hired."

What don't you like about working at Big Lots?

"Completely unfair. The manager was horrible. The hours weren't too bad but could have been better."

What suggestions do you have for management?

"Be understanding to your employees' needs. Listen to employee suggestions, they honestly work more with customers one on one than you do."

Big Lots Employee

"Horrible place to work."

What do you like about working at Big Lots?

"I can not think of one."

Do you have any tips for others interviewing with this company?

"Walk away."

What don't you like about working at Big Lots?

"VP and DM not trusting."

What suggestions do you have for management?

"Listen to the teams."

Store Manager

"Big Lots is a glorified garage sale at times, organized chaos."

What do you like about working at Big Lots?

"Some merchandising freedoms."

Do you have any tips for others interviewing with this company?

"Good company for those who need constant direction."

What don't you like about working at Big Lots?

"Having to ask DM or DLPM for permission to complete otherwise common tasks. Micro-management."

What suggestions do you have for management?

"Know who your power hitters are and let them hit."

Administrative Assistant

"Great company."

What do you like about working at Big Lots?

"All my co workers were great."

Do you have any tips for others interviewing with this company?

"Good luck."

What don't you like about working at Big Lots?

"Nothing."

What suggestions do you have for management?

"They are great."

Store Manager

"Upper management doesn't care about your life."

Customer Service Representative

"It's more of an after school job than a career path."

Store Manager

"Work load is over exceeding expectation."

What do you like about working at Big Lots?

"It was the customer contact."

Do you have any tips for others interviewing with this company?

"Be prepared to do everything from operations, to cashiering, and to floor cleaning. You will not be given enough hours to run the business."

What don't you like about working at Big Lots?

"The amount of work does not match the number of hours given."

What suggestions do you have for management?

"Change your ways and have realistic expectations."

Customer Service Specialist

"Don't even think of working for them."

Assistant Manager

What do you like about working at Big Lots?

"I enjoyed helping customers and creating great floor displays."

Do you have any tips for others interviewing with this company?

"Share with the company what you're able to do, and back it up with powerful evidence that will show your success. Share what you learned, what you want to accomplish. What strategic goal do you want to set, be it corporate or personal, and share the skills you acquired and why those skills will make you stand out above all the rest. Never be afraid to share, if you've done well, be proud but humble, and be willing to give credit to those who helped you achieve that success. I have always done that and along the way there may be companies that exploit your skills and use you. That's retail, but all of us can overcome and press on, not looking back, but moving forward to our goal. And that will make you the best."

What don't you like about working at Big Lots?

"I actually like everything at Big Lots but was disappointed to step down because the company messed up by sending an extra assistant manager to my store who was senior. Because of that, I was forced to choose: either step down as regular employee or quit. I chose to quit. My work was good there and I was a great assistant manager."

What suggestions do you have for management?

"I believe the key to successful management is organization, strategic planning, and knowing how to manage time and money effectively. But the greatest key to success is the people who work for you. As a manager you need to know your people, you need to let them know that you want them to succeed and that you respect and encourage suggestions for doing things better. I never go one day without telling my people thank you for their hard work. I do care and because of that, all of my successes in retail have been because my employees went out of their way to be the best. Team work, dynamic customer service that makes customers say, Why did I not come here long ago? Do what it takes to make the customer happy is the Top #1 Goal because they are the ones who keep the business running, and then employees, but smart organization and the know-how in reducing overhead cost while driving sales, and never once cutting on the best customer service. Admirals and captains both have commented that when I ran an operation I ran it like it was my own. I take pride in each and every task, and NO TASK is unimportant. My employees understood this. Training is another key to success and the better trained staff you have, the better the service they will be able to provide. Sorry for writing so much, but all of these points I taught in the Navy and to all my employees outside the Navy, and I have sheets and documents to show that whenever I took over as a manager, within the first year every time, I WAS #ONE. My employees got me there and I never forget this."

Sales Team Member

"Overall good place to work."

What do you like about working at Big Lots?

"They pretty much let you work in peace. As long as you're a hard worker."

Do you have any tips for others interviewing with this company?

"Raises are across the board, not according to merit."

What don't you like about working at Big Lots?

"Guidelines in the furniture department is not part of the training. And management communication with the furniture dept. is poor."

What suggestions do you have for management?

"More management communication with furniture department procedures."

Assistant Store Manager

What do you like about working at Big Lots?

"See customers come in and smile about the deals and how the store looks."

What don't you like about working at Big Lots?

"I think a person with my talent could have been transferred to another store."

Store Manager

What do you like about working at Big Lots?

"My old DM."

Do you have any tips for others interviewing with this company?

"Do not trust the DM when you are interviewing. Will promise you but not deliver."

What don't you like about working at Big Lots?

"Too many hours, no home life."

What suggestions do you have for management?

"Need to get good people in upper management that know what they are doing."

Area Manager

"Good place to work but very political."

What do you like about working at Big Lots?

"Challenging job, good people to work with."

Do you have any tips for others interviewing with this company?

"Be honest and be ready to wait for a decision."

What don't you like about working at Big Lots?

"Very long hours, very political at the top."

What suggestions do you have for management?

"Let the managers do their jobs and manage their people."

Store Manager

What do you like about working at Big Lots?

"Working with the team of associates."

Do you have any tips for others interviewing with this company?

"Good luck."

What don't you like about working at Big Lots?

"How you did not have a family work balance. And how they had unrealistic expectations."

What suggestions do you have for management?

"Listen to your store managers, they are in the store every day."

Big Lots Reviews FAQs

Is Big Lots a good company to work for?

Big Lots has an overall rating of 3.4 Average Rating out of 5, based on over 73 Big Lots Review Ratings left anonymously by Big Lots employees, which is 13% lower than the average rating for all companies on CareerBliss. 81% of employees would recommend working at Big Lots.

Does Big Lots pay their employees well?

Big Lots employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 27 Big Lots employees have shared their salaries on CareerBliss. Find Big Lots Salaries by Job Title.

How satisfied are employees working at Big Lots?

81% of employees would recommend working at Big Lots with the overall rating of 3.4 out of 5. Employees also rated Big Lots 3.1 out of 5 for Company Culture, 3.1 for Rewards You Receive, 2.9 for Growth Opportunities and 3.3 for support you get.

What is the highest paying job at Big Lots?

According to our data, the highest paying job at Big Lots is a Lead Consultant at $151,000 annually. Browse Big Lots Salaries by Job Profile.

What is the lowest paying job at Big Lots?

According to our data, the lowest paying job at Big Lots is a Retail Associate at $12,000 annually. Browse Big Lots Salaries by Job Profile.

What are the pros and cons of working at Big Lots?

According to reviews on CareerBliss, employees commonly rated the pros of working at Big Lots to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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