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Bank of America Employee Reviews for Customer Service Representative

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46%
35%
15%
4%
0%
4.2
Average Rating
(based on 26 Customer Service Representative Review Ratings)
Customer Service Representative
in Brea, CA

"A fantastic temp opportunity that unfortunately never blossomed into a career."

What do you like about working at Bank of America?

"Fantastic co-workers and management team."

What don't you like about working at Bank of America?

"Compensation could have been higher, and more focused on internal promotions."

What suggestions do you have for management?

"Invest more in employee career development."

Customer Service Representative
in Rio Rancho, NM

"Bank of America is a fun and exciting place to work."

What do you like about working at Bank of America?

"I liked working at Bank of America because I was able to troubleshoot customers' accounts and help them find out what was wrong and help them fix it."

Do you have any tips for others interviewing with this company?

"When interviewing, just open yourself up let them know who you are and how you can help make a difference for their customers."

What don't you like about working at Bank of America?

"What I did not like about working at Bank of America was the long drive to and from work."

What suggestions do you have for management?

"My suggestion for management would be to maybe offer more recognition for their employees that go above and beyond their job."

Customer Service Representative
in Dallas, TX

"Bank of America was an excellent place to work."

What do you like about working at Bank of America?

"We were always going forward and learning."

Do you have any tips for others interviewing with this company?

"Good luck!"

What don't you like about working at Bank of America?

"The personnel department was outsourced and it could be frustrating trying to advance once we had finished our education and put in our required time."

What suggestions do you have for management?

"Good management."

Customer Service Representative
in Neptune Beach, FL

"It was an interesting place to work."

What do you like about working at Bank of America?

"Work/life balance."

What don't you like about working at Bank of America?

"There seemed to be a lack of growth opportunities when I was there."

Customer Service Representative
in State College, PA

"Good company."

What do you like about working at Bank of America?

"Big company with plenty of room to grow."

What don't you like about working at Bank of America?

"Lots of managers monitor your activities."

What suggestions do you have for management?

"Be more understanding with the employees."

Customer Service Representative

What do you like about working at Bank of America?

"It was a family like environment that encouraged the value of family. Great place to work."

Do you have any tips for others interviewing with this company?

"Smile and be honest, they will find a job right for personality."

What don't you like about working at Bank of America?

"I guess the pay. Other than that, it was a great place to work."

What suggestions do you have for management?

"Nothing, they were efficient and managed effeciently"

Customer Service Representative
in Brea, CA

"good"

What do you like about working at Bank of America?

"helping customers with their questions"

What don't you like about working at Bank of America?

"The problems that banks are having due to the economy"

What suggestions do you have for management?

"To be more open with their enployees"

Customer Service Representative
in San Anselmo, CA

What do you like about working at Bank of America?

"Having to interact with clients and being able to help them with their funds."

What don't you like about working at Bank of America?

"Pay could have been better."

Customer Service Representative
in Los Angeles, CA

"It was okay but I quit without giving two week notice and now I have no rehire status for life."

What do you like about working at Bank of America?

"Not working on weekends."

What don't you like about working at Bank of America?

"No rehire status."

What suggestions do you have for management?

"Remove the no rehire status."

Customer Service Representative
in Greenbelt, MD

"Travel."

What do you like about working at Bank of America?

"Customer service skills."

What don't you like about working at Bank of America?

"No growth."

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