American Express Employee Reviews for Customer Care Representative
Browse American Express Reviews by Job Title →Customer Care Representatives at American Express give their company a 2.1 out of 5.0, while the average rating for American Express is 4.1, making them 65% less happy than every other employee at American Express and 53% less happy than every other Customer Care Representative on CareerBliss - the happiest Customer Care Representatives work for JPMorgan.
What do you like about working at American Express?
"I like working for a company that cares about its customers and strive to meet their expectations."
Do you have any tips for others interviewing with this company?
"What the company stands for is great, but you must know the right people in order to make it."
What don't you like about working at American Express?
"Management is disorganized which makes people feel uncomfortable, incompetent, and insecure in the job."
What suggestions do you have for management?
"I would focus on making management the best it can be so that it can influence and motivate employees."
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