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Working at American Airlines in Dallas, TX: 17 Employee Job Reviews by Real Employee working in Dallas, TX Area

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On average, employees in Dallas, TX at American Airlines give their company a 3.1 rating out of 5.0 based on 17, whereas overall Average Rating of American Airlines is 4.1 out of 5.0 based on 248 American Airlines Review Ratings. The happiest American Airlines employees in Dallas, TX are Flight Attendants submitting an average rating of 4.3 and Customer Assistance Representatives with a rating of 5.0.

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45%
12%
4%
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4.1
Average Rating
(based on 167 American Airlines Review Ratings)

Ratings by Category

Company Culture
4.1
Growth Opportunities
3.8
People You Work With
4.5
Person You Work For
4.4
Rewards You Receive
3.8
Support You Get
4.1
Way You Work
4.3
Work Setting
4.2
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Working at American Airlines in Dallas, TX: 17 Employee Reviews

American Airlines Employee

"I was discriminated as my background, culture, beliefs, & ethnicity are not welcomed at American Airlines. Non equal opportunity, & ethical bias is evident. AA is not a diverse place. Seems like only certain ethnicities can thrive there. My manager said that I had to go to the AA Dallas headquarters for a week due to a team activity. However, my AA manager did not allow me to expense the business trip… ??I had to PAY FOR THE ENTIRE BUSINESS TRIP WITH MY OWN SALARY ??. No free flights. I payed for hotel, food, gas, etc. I went anyways as it was non-optional. I spent my entire week's salary to pay for that business trip. Entry level & contractors are micromanaged & spied through their work computers. When my work computer started having VPN & network issues, I reached out to IT, they told me that they flagged my computer’s IP for “inappropriate use of the internet”, although, I solely used the computer for work. There was no explanation on why my computer had an "internet disciplinary behavior infraction”. I found out that AA IT had access to my bookmarks & personal private information through my work computer. 1 of the IT employees oddly told me through the phone to access a gaming site (Battle.net), which was deep into my bookmarks' folders, in order to get authenticated & temporarily unblock my IP. I had to access that site every time. I felt like they were laughing at my face. IT said that they can’t help me because I was a contractor & not a full-time. They told me that I needed to constantly switch proxies. Everything went well the first 8 weeks. I successfully completed multiple project. However, mysteriously after 8 weeks, my VPN stopped working. The computer’s IP address & proxy were blocked. It took me hours to connect every single day, & then it was randomly unblocked. I couldn’t work for the first few hours of the day as everything on my work computer was unaccessible/unauthorized, except for calls with my team."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Assistance Representative

"Excellent place to work and advance!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.1
American Airlines (248)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
American Airlines Employee

"One of the highest paying mechanic jobs you can get. Starting pay is $32 an hour and top out is Just under $60 an hour after 7 years. Health benefits, free-flying benefits, 401k that’s if you put 5% the company will put over 7% of their own money. Overtime is paid as double time and a half so 2.5 times your normal hourly pay. Includes holiday pay and anything over 40hrs a week. Pay is bi-weekly. AA Credit union is really good too. Paid sick time rolls over every year until you hit the cap of 1,300 sick hours. You also get 5 weeks of paid vacation time per year once you have enough seniority. If you’re a hard worker, well-spoken, knowledgeable, willing to learn, never late then is this a great company to work for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Flight Attendant

"I have worked for American Airlines for 2 years and loved every second."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
American Airlines Employee

"Company is very unorganized."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Senior Software Engineer

"I've worked with American airlines from 2016. It is an excellent employer with benefits like free standby flights. The only drawback is compensation is less compared to the market."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
American Airlines Employee

"I've worked for American Airlines since it merges with US Airways and it's been a challenging, exciting and rewarding place to work. Of course, the ability to fly anywhere in the world doesn't hurt either! If you are looking to work in IT, for a company with a huge demand for skilled IT experts...American Airlines is a great option."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
American Airlines Employee

"I've worked for US Airways since 2007 and the network department has changed drastically. We took over from EDS and completely in-sourced all network aspects. Recently due to merger there have been major changes that are seemingly for the worse and it no longer seems to be a great place to work for the time being."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Manager

"Outstanding memories."

What do you like about working at American Airlines?

"The people are wonderful and travel benefits are great when you can catch a flight."

Do you have any tips for others interviewing with this company?

"Be aware of the culture and inquire as to the availability of future flight benefits."

What don't you like about working at American Airlines?

"The atmosphere of impending gloom and doom surrounding the bankruptcy proceedings along with the continuous animosity between management and the unions."

What suggestions do you have for management?

"Share the wealth and quit playing games with the lives of your employees!"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Regional Project Manager
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Software Consultant
Person You Work For 4.3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4.9 / 5 Rewards You Receive 2.8 / 5 Growth Opportunities 4.3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Domestic Sales Representative
Person You Work For 3.1 / 5 People You Work With 4 / 5 Work Setting 3.9 / 5
Support You Get 3.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3.9 / 5
Company Culture 4 / 5 Way You Work 3.9 / 5
Voice Services Manager
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3.6 / 5 Growth Opportunities 3.9 / 5
Company Culture 4 / 5 Way You Work 4.3 / 5
Senior Programmer Analyst

What do you like about working at American Airlines?

"I like the diversity of people that I've worked with. I like the challenge in the projects given to me."

Public Safety Officer

What do you like about working at American Airlines?

"Being a team player, one person can't do it alone."

Do you have any tips for others interviewing with this company?

"Do your best."

What don't you like about working at American Airlines?

"There was underhanded things going on between the supervisors, and the work became difficult."

What suggestions do you have for management?

"Be honest with employees and always listen, trust me, employees see what management doesn't."

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