I work specifically for the Prime Now program at Amazon, as a fulfillment associate. It's miserable. They lure you in with promises of an open work-schedule with plenty of shifts, to let you work around any other jobs. In practice, all the shifts go to those with the fastest computers, and this is exacerbated by an internal program in which those who already get lots of shifts get early access and free pick of the shifts before anyone else, ensuring that they'll remain on top of the pile forever.
If you get unlucky and can't get any shifts that mesh with your schedule for a while, be prepared to start getting warning emails that are frankly kind of ominous and threatening, saying that if you don't respond and somehow reorganize your schedule and take shifts to meet their quota within a very few days, you'll be automatically fired. I got temporarily terminated despite working enough hours to fill the quota, thanks to the automation, had to fight tooth and claw to get back in, and then because it took me so much time to get reinstated... they almost immediately started emailing me again threatening to terminate me.
The warehouses are kind of a catastrophe - poorly organized, outdated jokey "morale builder" posters on the walls, and a strong smell of mold in some places. They're difficult to navigate even WITH the scanner you use to pick or stow, and when standards-of-practice change, they won't work with you to train you on the new methodology, so you just have to turn to your fellow employees for help and bumble through.
HR is slow to respond when you need help with something, and are the ones responsible for the threatening and unhelpful warning emails anyway, so it's kind of self-defeating, trying to reach out to them.
And last but not least, the CEO is an egotist, buying half the town and turning it into his playground for weird quirky architectural media-coverage magnets. I know they treat the higher-ups better, but if you're offered a fulfillment job... run.
I was recently wrongfully terminated on Friday, January 12, 2018 at the Windsor, Connecticut Amazon Fulfillment Center due to poor productivity which was not my fault. Management would often acknowledge bad freight and I was often given larger products, which was very hard to stow in very pack pods that would often be packed to the max, and the water spiders who gave out the workload would often play favoritism by dividing up the workload unequally and giving their friends or those they are close to all the best mixture of products that made stowing all the more easier to stow.
There were times I seen water spiders who stowed pick and choose which products to stow from management and management would oblige their requests.
When I was hired back in October - direct hire, I honestly thought this job would be secure with advancement in career but as I worked and received two write-ups for low productivity which was not my fault during peak, due to them having really bad freight PLUS a bad mixture of products to be stowed that took even longer, affecting my rates, and when I asked or told management about this - management would often reassure me that this would not affect my job status or productivity for the week, and in the end I would end up getting written up due to bad productivity.
Management was quick to write me up for poor productivity and blame me for low rates or low productivity when in truth it was not even my fault - they would often say one thing reassuring me that my job would not be jeopardize and next day I get written up for the very thing I was worried about - low rates and low productivity for something that was clearly out of my control and related to them, not me (i.e. bad freight, bad mixture of products which was the water spiders fault, etc.) - things that were not even in my own control nor my own fault.
Fulfilment Companies Need to be Unionized they really do. Waiting for my other job to begin full time I thought heck I have a couple of weeks lets get a job working in amazon fulfilment it will also provide me with a glimpse into the nuts and bolts of that business. What I was about to discover is shocking.
First there isn’t anyone working at Amazon Milton fulfillment who isn’t looking for another job, not one person there is happy, not one..as others have said and I have to agree if you are desperate take it for a bit then get out as soon as you can. Long term or oldies have worked a year maybe a year and a half at most and for those who have suffered that long they get this blue vest with AMBASSADOR written on it, in sum it means nothing... the high turnover of workers in the warehouse positions is typical considering they are paid penny’s above minimum wage for physically demanding hard labor work. Luckily there are all kinds of benefits “SAID NO ONE” ; heck Jeff Bezos doesn’t even have free coffee for the staff. You can’t pander to the share holders by treating your workers with common decency and respect. I personally witnessed the Operations Manager spew the BullSh*t of safety and concern for their employees then turn around and bully employees to meet unattainable goals, and take risks to meet those goals. One person was being yelled at for being too slow literally 2 hours and 48 minutes into the first day that they were on their own it was their 4th day working there.
Its obvious that a management hiring bias is for Indian ethnicity (in Canada) many of which are new immigrants, as many others have said and I would agree “Great place to work while you look for a job.” Any perks kick in after 2-5yrs (like stocks and matching RRSP) and so far I haven’t met anyone there…. manager or worker who has been there for 2 years...its that bad.