Ally Financial Employee Job Reviews in the United States

"Ally is a great company, but could use some work on the CEO's vision making it all the way down to the associate level. Often times middle management is missed in recognition and promotional opportunities, which I know isn't the heart of the CEO."

"Great customer service experience."

What do you like about working at Ally Financial?

"Working with customer's to resolve their problems and learning about mortgages."

Do you have any tips for others interviewing with this company?

"Be honest and polite. The job has a lot to do with staying positive with difficult customers."

What don't you like about working at Ally Financial?

"There was a distinct lack of communication between departments and employees."

What suggestions do you have for management?

"Management should be more open to employee opinions and suggestions."

"I've worked at Ally for just over 3 years. This job was a godsend after the toils and tribulations of running a startup in a 3rd world country."

"I’ve worked at Ally Financial for 1.5 years. I found that this company believes in culture and growth through their employees. It is a casual environment in which all employees are very helpful in helping you adapt to their work life."

"Good company with a forward thinking philosophy. They are a bank that has tried to do things differently. Since they are an on-line bank they have to be quick, responsive, and proactive. This means they are innovative and always looking for new technologies to take them to the next level."

"I have worked for Ally Financial / GMAC since 1982 and have held several positions within the company over a 37-year career. Though I started as a Field Collector, I was later placed on an accelerated program and spent 3 years as an underwriter. I was briefly over a collection team and then as a result of my presentation skills was transferred into Sales as a Leasing Coordinator. I also became AFIP Certified during this period of time. After 5 years of trying dealership personnel on the benefits, I was then placed into the role of a Wholesale Analyst for 15 months. Upon completion of this, I spent another 14 months of underwriting retail contracts again. I was then reassigned back into Sales as an Area Financial Services Manager, in this position, I collaborated with GM Division personnel to improve processes in the dealership F&I (Finance & Insurance) departments, meeting and achieving organizational goals, built retail and wholesale relationships with numerous GM dealers assisting them with mitigating costs while improving profitability, cut dealership costs with reduced insurance rates, evaluating impacted dealership activities to yield additional customer savings. I was then assigned back into the office as a Collection Manager. I Oversaw various collection teams that were specialized in working with difficult / skip customers as well as customers who were relatively new and already having difficulty making their payments and were in a negative equity position. These teams were tasked with locating missing customers as well as finding ways to keep those customers who were new and already in trouble from returning their vehicles allowing the company to avoid a loss. Recruited, trained, and mentored 30 local collectors to establish a call center for delinquent automotive accounts’ collection services in the South Texas/Louisiana area. I then transferred into Loss Mitigation as a Manager over two different departments over 7.5 years."

"Love the work we do and great team to work with."

What do you like about working at Ally Financial?

"Great people and great for environment. My commute to work is very short."

What don't you like about working at Ally Financial?

"Too many process for a small company. Need to have releases monthly."

What suggestions do you have for management?

"Move to Agile development. Small targets, short iterations and regular deployments."

"I loved it"

What do you like about working at Ally Financial?

"US style working culture, very nice team members and professional senior management"

Do you have any tips for others interviewing with this company?

"Do not be afraid to show your skills and enthusiasm in interviews."

What don't you like about working at Ally Financial?

"Almost nothing I do not like about working at this company"

What suggestions do you have for management?

"Thanks for the opportunity for me to work with such a nice team."

"I have been with Ally for over 3 years now. So far it has been an excellent experience. Excellent benefits with almost unbelievable PTO. Ally is big on work life balance. The job itself can be challenging but not very rewarding. Extensive travel required gets to be a little hard to take at times. Overall though a positive experience."