Verizon Wireless Employee Job Reviews in the United States

"Verizon Wireless is very structured. They measure everything. The only thing that matters is Ticket Count, Average Handle Time. Training is fairly good. The tools are amazing. However the culture is a little off for me. Whenever you go out, you have to be aware of how you are making the "company" look. You are either all in or you are out. They have propaganda piped in on video screens 24X7. I did for a year but I could not stand it."

"The legal department is very rude"

"Great job for someone who is energetic and ready to do a lot of overtime. Full benefits from day 1. Must be quick on your feet and there is a high learning curve. Everyone is super respectful and coworkers fantastic but be ready for the boiler room."

"It is a decent place to work."

"They work people like dogs. You can be sick, there can be 10 feet of snow, emergency, you name it and they will find every reason for you to still make it as scheduled. Lunch is something of an American privilege that Verizon Wireless does not believe in. Sell with integrity is something that is said not really practiced, the bashing the customer with items that will just get returned. Company always finding corners to cut to not pay the reps."

"I worked for this company over a year."

"The pay and benefits are great, but it's a high pressure job and not ideal for the long term."

"The company I work for is in a transition period. We have recently completed and merger with a company location in Pennsylvania. After this merger, our compensation structure was changed, and the tools and resources provided has dwindled for no apparent reason. I have enjoyed working here, however, I am concerned about financial stability of this company."

"Very professional IT environment."

"Solid company with ability to move upward. Number 1 in its industry and has the figures to back it up."

"This role is not for everyone. Politics abound."

"VDMS has suffered all the pains of a high tech start up but has the advantage of being wrapped up in a large well funded parent company."

"Very big disconnect from what you are promised in new hire training to the REAL deal. Verizon Wireless does not care about its employees at all. Very unrealistic sales quotas and their support in achieving those goals borders on lying to customers... actually, sometimes it is a bold faced lie. Unrealistic and greedy with no work/life balance. You are a robot to them, nothing more. Not a good job for anyone who wants time with their kids or has family values, or ANY values."

"I am fortunate to have spent 15 years at Verizon Wireless, where I acquired experience in Customer Service on many levels from Sales Support, to Loyalty Management, to National Accounts."

"Overall good company to work for."