Xerox Employee Reviews for Functional Analyst

"I've been working for Xerox for three years, through an acquisition. Although I like my job and my co-workers, the company does not seem to have much consideration for the morale and career opportunities of it's employees."

"Great People, Lackluster Job Prospects"

What do you like about working at Xerox?

"I was very lucky to work with a wonderful group of people who respected each other and each other's talents.I was able to work at home, which lowered some of the stress of my job."

Do you have any tips for others interviewing with this company?

"I can only give advice for those who are going to apply and interview for business analysis, functional analysis, and technical writer positions:If you have a background in SAP, talk it upA background in PeopleSoft is a plusIf you have worked with Siebel, then talk it upTalk about any experience you may have with difficult projects or clientsBe prepared for strange and sometimes irrelevant questions (just go with it and laugh later)If you get to the point where you are talking about salary, demand a bonus structure.Understand that the 401(k) plan is not matchedUnderstand that you will most likely not receive a performance increase because those are frozen"

What don't you like about working at Xerox?

"There was very little room for advancement (at least for my position). A few times, I was told that I was too advanced for my position and my manager said that she would move me to another position, but that never materialized, even though my reviews were way above average.While I was lucky enough to work with a group of people who thanked me and praised me for the quality and quantity of documents I produced, I could not be given a raise because performance increases were frozen in 2009.I was often paired with other technical writers who did not have the skill set required to perform the job. This meant that I was doing my job plus theirs in addition to all of the other things that my team members needed. I often found myself working 7 days a week for 2-3 weeks in a row just to keep up, while the technical writer I was partnered with could not be contacted or located.I was not able to obtain the tools that I needed to do my job. I had to fight tooth and nail to get MS Office 2010 (because that's what my clients were using), and when I finally got it, I found out that 3 of the programs that I needed were only in the 2007 version. I couldn't get Adobe Acrobat or Elements. I couldn't get Captivate. I couldn't get FrameMaker. You get the idea."

What suggestions do you have for management?

"I was laid off and my position was outsourced, but I am not going to tell them to stop laying off employees. What this company must do is to stop driving their top talent out the door by cutting salaries, denying performance increases, denying bonuses, and cutting benefits just so that they can drive up their stock prices 1/2 cent or whatever it is.Xerox must get a handle on their horrible business model and figure out what actually works, not just what works for a month.To coin a phrase, Stop trying to drive a square peg in a round hole."