Volunteers of America is a company that stands on principle. The Founder’s motto was to “go wherever we are needed, and do whatever comes to hand.” That is exactly what the agency provide through services populations of the elderly, veterans, persons with disabilities, families, former foster youth, reentry, homeless, and many more. In the Northern California Northern Nevada affiliate there are over 51 social service programs and nationally has over 16,000 employees serving our most vulnerable populations. There are structure and flexibility. There are heart and healing for those who serve and those who are served. Staff and clients are not just numbers they are people and that is felt by the bottom up. It is team-based and effort driven. It is a work of ministry and service for whatever comes to hand wherever we go.
I would make sure my employees felt valued and appreciated. I would address all questions and issues and would be receptive to constructive criticism.
I've worked for VOA for a little less than 1 year. The on-boarding process took about a month, which was longer than I expected. I enjoy working for my team, however the company itself is very old school and micromanage teams outside of the corporate office. For example, my direct supervisor doesn't have permission to allow me to WFH. When the pandemic first started, they still wanted us to work from the office. I never receive emails directly from the CEO, even during the pandemic. All emails were sent to higher supervisors and instructed to distribute. During the BLM movement the company stated they couldn't take a political stance because of their donors. VOA serves A LOT of people of color and it was very unfortunate they felt BLM was a political issue.