Verizon Wireless Employee Reviews for Customer Service Representative

"I really enjoyed working at Verizon."

What suggestions do you have for management?

"I would have suggested a possible job placement for their employees after the store closure."

What do you like about working at Verizon Wireless?

"The company has a great benefits package."

Do you have any tips for others interviewing with this company?

"Be honest about experience. They will train you in your area of interest."

What don't you like about working at Verizon Wireless?

"There is no balance between family and work."

"Great benefits. No job security, but growth is there."

What do you like about working at Verizon Wireless?

"I like everything."

Do you have any tips for others interviewing with this company?

"Have fun."

"Service."

What do you like about working at Verizon Wireless?

"I liked learning about the different networks like CDMA Code Division Multiple Access, and TDMA Time Division Multiple Access, with Code(analog) and Time (Digital). I learned a lot and I also have received awards for perfect calls from quality so I really enjoy the certificates."

Do you have any tips for others interviewing with this company?

"Well, this job is great for learning technologies like cell phones and pda systems, but the pay is not that great. So, in closing, take the information you can get and use it to your advantage. Verizon Wireless is a great place to learn tech terms."

What don't you like about working at Verizon Wireless?

"I disliked the people. They were not understanding on my situation as a single mom."

What suggestions do you have for management?

"Be kinder. You can get your point across by asking nicely. Remember a smile turneth away wrath. If I am wrong, I am wrong."

What do you like about working at Verizon Wireless?

"I loved the atmosphere, which made long shifts a breeze."

Do you have any tips for others interviewing with this company?

"Technical support requires a lot of patience, and if you are great in the field and have no patience, it may not be the best job for you with over-the-phone tech support."

What don't you like about working at Verizon Wireless?

"The shifts were not the greatest in technical support once I transferred from customer service."

"It's a really great, relaxing place to work in."

What do you like about working at Verizon Wireless?

"I like the unlimited overtime."

Do you have any tips for others interviewing with this company?

"If they ask you to do several interviews while you're there, take it. That usually means they're interested in you and you are getting closer to getting the job."

What don't you like about working at Verizon Wireless?

"It was hard to know where you stood on attendance."

What suggestions do you have for management?

"Have how many tardies you have easily available to see."