Verizon Wireless Employee Reviews for Customer Service Manager
Browse Verizon Wireless Reviews by Job Title →Customer Service Managers at Verizon Wireless give their company a 4.0 out of 5.0, while the average rating for Verizon Wireless is 3.9, making them 3% happier than every other employee at Verizon Wireless and 3% happier than every other Customer Service Manager on CareerBliss - the happiest Customer Service Managers work for WaMu.
What do you like about working at Verizon Wireless?
"They believe in continuing education and training. They constantly look for ways to improve leadership."
Do you have any tips for others interviewing with this company?
"Make sure that you understand how to handle behavior-based interviews."
What don't you like about working at Verizon Wireless?
"When you are at the level I am, there is not much more room for growth."
What suggestions do you have for management?
"Allow more opportunities for progress for the managers in the field."
Average Customer Service Manager Ratings in the Past 2 Years
| Year | Salary |
|---|---|
| 2011 | $3 |
| 2012 | $4 |
What do you like about working at Verizon Wireless?
"I learned how important it is to provide the highest quality of customer service, and how to handle different situations and defuse the situation from an angry customer and make him/her into an advocate of Verizon Wireless. I liked the experience learned within a call center setting."
What don't you like about working at Verizon Wireless?
"I disliked the lack of job advancements."
Average Verizon Wireless Attributes by Customer Service Manager
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Critical Operations Technician - Data Center
Suwanee, GA - $21 - $31 per hour
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Senior Critical Operations Technician - Data Center
Suwanee, GA - $21 - $43 per hour
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