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US Cellular Employee Reviews for Customer Service Representative

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Customer Service Representatives at US Cellular give their company a 3.8 out of 5.0, while the average rating for US Cellular is 3.8, making them just as happy as every other employee at US Cellular and just as happy as every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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3.8
Average Rating
(based on 2 Customer Service Representative Review Ratings)
Customer Service Representative
in Waukesha, WI

"My experience with US Cellular is a good experience"

What do you like about working at US Cellular?

"Layed back environment, benefits and bonuses. The culture of the business is customer focus. I don't have to alter who I am to fit in. They are accepting."

Do you have any tips for others interviewing with this company?

"Just be yourself open and honest. US Cellular is a good company where you can be yourself"

What don't you like about working at US Cellular?

"It's a call center and It does not support my craft in programming"

What suggestions do you have for management?

"To be truthful and honest at all times even if that means not always being right."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Waukesha, WI

"High volume call center utilizing communication talents"

What do you like about working at US Cellular?

"The team members were great. We learned so much from each other. Also, I built rapport with much of the team by executing computer related support services in order to assist and resolve issues for them."

Do you have any tips for others interviewing with this company?

"Be positive and energetic during the interview process. Express your desire to learn and grow within their organization. Exude your commitment to excellence."

What don't you like about working at US Cellular?

"The company did not openly express to their employees based on a job well done."

What suggestions do you have for management?

"I suggest that management hire true leadership within the supervisory ranks in order to benefit employees and provide the proper guidance for them to succeed...and as a result the customer succeeds resulting in increase revenues."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
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