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University of Phoenix Employee Job Reviews in the United States

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31%
38%
22%
8%
1%
3.8
Average Rating
(based on 98 University of Phoenix Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.0
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.7
Support You Get
3.9
Way You Work
3.9
Work Setting
3.9
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"I was employed at University of Phoenix for 4 years performing Enrollment/Admissions duties. The people are REALLY passionate about helping students achieve their educational goals while balancing work/family responsibilities. As a Senior Military Advisor, I felt honored to be working with these great men and women who sacrifice so much to keep our country safe. These "TRUE HEROES" not only earned their educational benefits but also deserved to be treated with dignity and respect for their dedication to this country. University of Phoenix continues to offer great opportunities for our service personnel."
Posted 9 years ago in Honolulu, HI
Facilitator

What do you like about working at University of Phoenix?

"I really enjoyed teaching Criminology. I also like being able to travel up and down California to faciliate for the University."

What don't you like about working at University of Phoenix?

"That we make too many provisions for adult students who are not working hard at getting a quality education."

What suggestions do you have for management?

"They need to hold the students more accountable for the academic success in the future."

Enrollment Manager

What do you like about working at University of Phoenix?

"I enjoyed the resources, the opportunity for growth and the students we serviced."

What don't you like about working at University of Phoenix?

"The turnover rate is something I didn't like at UOP."

What suggestions do you have for management?

"I suggest that management get the training necessary to be competent in their jobs."

Enrollment Counselor

What do you like about working at University of Phoenix?

"Professional environment, good people."

Do you have any tips for others interviewing with this company?

"Be enthusiastic."

What don't you like about working at University of Phoenix?

"The working hours 6 am-3 pm."

What suggestions do you have for management?

"Get rid of the rigid Matrix."

Enrollment Advisor

"Sales, sales, sales... business, not a school."

What do you like about working at University of Phoenix?

"Good benefits, 9-5, cool people. Opportunity to advance if you're a shady salesmen."

Do you have any tips for others interviewing with this company?

"Get ready for a sales role play."

What don't you like about working at University of Phoenix?

"It's just another sales job, don't let the job description fool you. You're not a counselor, you're a telemarketer selling education. It's a business not a school, any legit school wouldn't need to hound students and try to sell them to come to their school. Talking students into class any which way you can, whether it is good for them or not. Why else would you be able to start student without their credits transferring in first or knowing what level of funding they'll be, and get them in class before they actually get their Financial Aid. If you have any morals and ethics at all and follow them you won't succeed in this job. They are all about the $, doesn't matter what is best for the student. You get paid on enrollments, they try to cover their a$$ by working some other stuff in there so the Dept of Ed doesn't come after them since it is illegal to do so, and 98% of the students use Financial Aid and they would lose that funding and be screwed. Ask any rep who works there and the will tell you it's all about the REGs aka registrations. There are sales boards hung up everywhere counting the REGs for every team. The students are called LEADS. if that is not sales I don't know what is."

Academic Assistant

"Fast pace work environment, detail oriented."

Enrollment Counselor

What do you like about working at University of Phoenix?

"the education, working with people"

What don't you like about working at University of Phoenix?

"the low pay"

Enrollment Counselor

"Best opportunity I have ever had."

Enrollment Counselor

"Great place to work."

What do you like about working at University of Phoenix?

"It was a challenge."

What don't you like about working at University of Phoenix?

"The micromanagement techniques used in screening your work and productivity."

What suggestions do you have for management?

"Give the employees more leniency to work with their own strengths and abilities and you will get a better outcome."

Enrollment Counselor

"The only benefit to working with this company was the pay. Management has no ethical boundaries and mistreats all staff members. The culture is horrible."

What do you like about working at University of Phoenix?

"Helping adults achieve their academic goals."

What don't you like about working at University of Phoenix?

"The culture was horrible. Managers treated staff like property. It was a very unethical environment"

What suggestions do you have for management?

"Take leadership courses. But, it seemed that unethical and demeaning behavior was rewarded."

Academic Counselor

What do you like about working at University of Phoenix?

"Working with the students to help grow and achieve their goals."

What don't you like about working at University of Phoenix?

"The distraction of main goal for student body."

What suggestions do you have for management?

"Leadership focus and attainment of quality personnel."

Online Instructor

"Great place to work from home."

What do you like about working at University of Phoenix?

"Managing my own time and selecting the classes I would like to teach."

What don't you like about working at University of Phoenix?

"The classes are only 5 weeks long and it's a lot of work for the students."

What suggestions do you have for management?

"Some classes could be split into two, so the students will learn the material and have a better understanding of accounting."

IT Instructor

"Great."

What do you like about working at University of Phoenix?

"Convenience, interesting."

What don't you like about working at University of Phoenix?

"Weekend grading."

University of Phoenix Reviews FAQs

Is University of Phoenix a good company to work for?

University of Phoenix has an overall rating of 3.8 Average Rating out of 5, based on over 98 University of Phoenix Review Ratings left anonymously by University of Phoenix employees, which is 3% lower than the average rating for all companies on CareerBliss. 91% of employees would recommend working at University of Phoenix.

Does University of Phoenix pay their employees well?

University of Phoenix employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 34 University of Phoenix employees have shared their salaries on CareerBliss. Find University of Phoenix Salaries by Job Title.

How satisfied are employees working at University of Phoenix?

91% of employees would recommend working at University of Phoenix with the overall rating of 3.8 out of 5. Employees also rated University of Phoenix 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.0 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at University of Phoenix?

According to our data, the highest paying job at University of Phoenix is a Product Manager at $160,000 annually. Browse University of Phoenix Salaries by Job Profile.

What is the lowest paying job at University of Phoenix?

According to our data, the lowest paying job at University of Phoenix is a Bartender at $10,000 annually. Browse University of Phoenix Salaries by Job Profile.

What are the pros and cons of working at University of Phoenix?

According to reviews on CareerBliss, employees commonly rated the pros of working at University of Phoenix to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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