Trustwave Employee Reviews for Technical Support Engineer
Browse Trustwave Reviews by Job Title →Technical Support Engineers at Trustwave give their company a 3.5 out of 5.0, while the average rating for Trustwave is 3.7, making them 6% less happy than every other employee at Trustwave and 8% less happy than every other Technical Support Engineer on CareerBliss - the happiest Technical Support Engineers work for Nokia.
What do you like about working at Trustwave?
"I like the people I work with and the challenges it gives. It's definitely not boring."
Do you have any tips for others interviewing with this company?
"Get a clear job description! Discuss growth opportunities and salary before you sign on the dotted line."
What don't you like about working at Trustwave?
"I feel like I am not headed anywhere. I'm just going to burn out on this product I am supporting, with promises of opportunities waved at me like a carrot on a stick, they never seem to materialize. Not to mention my workload has quadrupled and I am doing way more advanced work, yet still getting paid the same as I was when I started at entry level. I am working way beyond my pay grade."
What suggestions do you have for management?
"Pay employees better, reward people for their effort and service. This isn't being done really. All the focus is on new hires, meanwhile I have worked here for 3 years without a single raise."
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