With my boss, I fell as if he doesn't know what he's doing as he doesn't have demonstrable success in our field, is a very poor communicator, does not understand our products or key players within the company, is not well-respected by others in the company and does not offer valuable or constructive advice. While he stated that he was going to work on establishing repeatable, documented processes, he has done nothing of the sort. Furthermore, the only time I hear from him is when there is a firedrill. If I were in his shoes, I'd work with the many groups we interact with on a daily basis to establish expectations and processes that govern our interactions: So often we find each other pointing fingers because we are all confused about who is responsible for different actions. Furthermore, I'd establish expectations with my reports so that they know exactly what it is they are trying to accomplish, and then I'd work hard to establish plans of action to help them achieve those goals. Without goals and plans to achieve them, there is zero accountability.
Pay employees better, reward people for their effort and service. This isn't being done really. All the focus is on new hires, meanwhile I have worked here for 3 years without a single raise.
I am working for Trustwave and it's been a good start to my security career. They provide a great environment to work in and relationship with other Trustwave members is great. It could use a better salary range.