Travel Outlook Employee Job Reviews in the United States

"The company has a lot of upper management who only cares about profit and how much money they can keep in their pocket. Calls are stressful and you can never do anything right. Do not be fooled by their entire day of trying to make themselves look good."

"Good work policies and very organized company. This was my first job as a reservation agent, but they gave me the training and support to perform my job. Three years into the job and I am still enjoying my time here."

"I like the flexibility and opportunity of working at home. The job pays well, and the hours are great. I also like how I am able to reach my supervisor whenever I have any concerns."

"I love everything about working here in Travel Outlook. I don’t think any other company can offer a better work/life balance than this. If ever I need assistance, my colleagues and even Management are readily available so I haven’t encountered any difficulties at all in working here. Expectations were laid out from the get-go so neither party feels that they’re at the losing end."

"When the covid pandemic started, I decided to shift to fully remote working, and Travel Outlook has been a great choice for me. I have flexibility; working hours are nice. I feel valued and respected. My supervisor will walk the extra mile to help me develop new skills and deepen my knowledge."

"They made my transition from a regular office job to a work home setup easy. Training is comprehensive and supervisors are easy to reach whenever I have any concerns. I also love the flexibility of work schedules."

"It’s been a fun and rewarding experience for me so far. I have more time to spend with my family and no more traffic rush going to and from work. Work was challenging at first, but you just have to stick to your training. Work here long enough and everything becomes second nature."

"When management wants to get something done, they can be quite rude. The opinions of employees or their personal lives don't matter much. I felt I was neglected here. They pushed me to work on the weekends also."

"I’ve been with the company for more than a year now and I could say that it has changed my mind about working at home. It’s a full-time job that pays decently and with real benefits."

"Remote work set-up so it’s safe. Also, this set up allows me to do things other than work. Standards are high and my former co-workers resented this. But the company provides the necessary training so I don’t really see why this was a problem for them. For me, this has been a really comfortable way of breaking in the hotel industry - a nice first step to a rewarding career in hospitality."

"It’s hard to find another work setup like this. Travel Outlook has given me the opportunity to work full-time in the comforts of my home. They also made my transition to working remotely easy by providing me with the tools and training to effectively perform my job."

"The management needs to understand one simple thing if you want employees to improve the quality of the calls, you need to pay us more. You can't pay a small amount and expect us to deliver superior quality time and again. Also, the work pressure and stringent monitoring need to be halted immediately."

"Travel Outlook has been in the business for 15 years but still growing. They provide top-notch training which really leveled up my skills. I have saved a lot by working from home so in effect, I’m getting so much more than my previous job. Our President is a visionary and inspiring leader to work for. My co-workers are friendly though we don’t really see each other much. Benefits: Dental / Health / Vision Insurance, Disability / Life Insurance, Employee Assistance Program, Employee Discount, PTO, Referral Program"

"The training is fun and thorough. This job has taught me so much about customer service and connecting with people. Even working remotely, they still did an excellent job of keeping in touch with the team. I had no problem bringing forward any concerns or questions."

"There’s nothing not to like about working here. I get to work at home and enjoy a healthier work/life balance which in my opinion is more important than the pay. Management is very transparent with their expectations and my direct supervisor is easy to reach whenever I have any concerns."