Travel Outlook Employee Reviews for Reservations Agent

"Unsupportive leadership, exhausting atmosphere. - The management has never been supportive of the employees. Despite the exhausting and stressful work environment, we never got any guidance of resource support from the leadership. The leadership is terrible - there's nothing more to say."

"Leadership that's more toxic than helpful. Avoid it for now - The leadership is terrible. The managers here are weak and unwilling to improve. I don't see any reason to join this company given how insane the management is. Avoid it for now."

"I’ve been with the company for more than a year now and I could say that it has changed my mind about working at home. It’s a full-time job that pays decently and with real benefits."

"The training is fun and thorough. This job has taught me so much about customer service and connecting with people. Even working remotely, they still did an excellent job of keeping in touch with the team. I had no problem bringing forward any concerns or questions."