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Toys R Us Employee Job Reviews in the United States

Browse Toys R Us Reviews by Job Title →

27%
34%
28%
11%
0%
3.7
Average Rating
(based on 74 Toys R Us Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.0
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.4
Support You Get
3.6
Way You Work
4.1
Work Setting
3.7
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Senior Systems Technician
Person You Work For 4.1 / 5 People You Work With 4 / 5 Work Setting 4.2 / 5
Support You Get 3.9 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 3.9 / 5
Company Culture 3.5 / 5 Way You Work 4.1 / 5
Product Technician

"At Toys R Us, we served the future people of the Earth."

Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.6 / 5
Support You Get 4.6 / 5 Rewards You Receive 1.7 / 5 Growth Opportunities 1.7 / 5
Company Culture 4.5 / 5 Way You Work 4.5 / 5
Technical Analyst

"It was good working with TRU."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Workers' Compensation Case Manager

"Knowledge to handle each and every claim on its own merits."

What do you like about working at Toys R Us?

"I love my job, my superiors, and co-workers at Toys R Us. I love the support from upper management."

Do you have any tips for others interviewing with this company?

"Toys R Us is a solid, stable company. Upper management is supportive and understanding to personal needs."

What don't you like about working at Toys R Us?

"Salary is not commensurate with experience. Pay scales are lower than industry standards."

What suggestions do you have for management?

"Review current salaries so people can earn their worth. Reward well-done jobs, and recognize loyalty and cost-saving mentality."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Store Director
Person You Work For 4 / 5 People You Work With 4.6 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3.1 / 5 Way You Work 5 / 5
Receiving Manager
Person You Work For 3.5 / 5 People You Work With 4.5 / 5 Work Setting 4.5 / 5
Support You Get 3.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3.1 / 5
District HR Manager
Person You Work For 4.9 / 5 People You Work With 5 / 5 Work Setting 3.2 / 5
Support You Get 3 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.3 / 5 Way You Work 3.9 / 5
Toys R Us Employee

"First full time job, was part time but moved up to full time. Work was relatively simple, nothing too hard, nothing too extravagant. Managers could of been a bit more polite to the people they need once something bad happens. Drivers treated us well. Fellow co workers are good people. Manager did best to work around personal schedule, including school schedule."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Associate
Person You Work For 4.3 / 5 People You Work With 4.5 / 5 Work Setting 4.1 / 5
Support You Get 4.1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.5 / 5
Company Culture 2.7 / 5 Way You Work 5 / 5
Sales Associate

What do you like about working at Toys R Us?

"I like helping customers and having some fun during non seasonal times, and you usually just do the same tasks over and over and over again."

Do you have any tips for others interviewing with this company?

"They make you sell a toy... just say what the item is, what age group it is for, what it does, and if it needs batteries!!!!! I also had to build something out of Legos. I made a bear. It is a group interview, but you still have to tell everyone about yourself. They tell you about dress code, the sucky pay, and what your responsibilities will be. If you go for an interview during Christmas season, they basically will hire you no matter what (as long as you pass a background check). Trying to stay on after season is very difficult though. There is lots of competition, but if you work hard, DON'T CALL OUT, stay later if they ask, and keep quiet (but be friendly), then you will have a better chance at staying. Then you can talk all you want :)"

What don't you like about working at Toys R Us?

"I don't like getting yelled at because you don't get enough rewards sign ups. The discount sucks, and hours suck right after Christmas and then during the summer. The sapphires and printers NEVER work. Whoever is the newest cashier stays on register the whole time while the person at customer service gets to text/goof off. BLACK FRIDAY! You get a 25 cent raise every year you are there if you are good. Seasonal people usually make more than non-seasonal."

What suggestions do you have for management?

"Make sure people know what they are doing, because they could be doing it wrong, but not know it because they never get told. Praise members more for the rewards cards/bpps/credit cards. Make sure the cashiers stay at registers and not all huddle at the service desk - customers get confused and whoever stays at the register gets all the customers going to them, which isn't fair."

Person You Work For 4.9 / 5 People You Work With 3.5 / 5 Work Setting 5 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 2.7 / 5
Company Culture 3.5 / 5 Way You Work 4.3 / 5
Human Resources Administrator
Person You Work For 4.9 / 5 People You Work With 4 / 5 Work Setting 4.2 / 5
Support You Get 3.1 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Store Manager

What do you like about working at Toys R Us?

"It was a fast-paced job and I had a lot of fun working with customers."

What don't you like about working at Toys R Us?

"K B Toys went out of business and all stores closed down."

What suggestions do you have for management?

"The supervisor should have spent more time with the team to motivate them."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5
District Manager
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 1.5 / 5 Way You Work 4 / 5
Toys R Us Employee

"I worked with Toys R Us for 8 years. The company is ok to work for. However, starting from the bottom would not be desired. The company likes to hire from outside the company when a full time position is available. It can be a little aggravating when a person wants to improve with the company. However, when you do move up, the sky's the limit there.I would recommend working there as a first job and not for a career."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Toys R Us Employee

"I've worked for Toys'R'Us for 1 year and a few months. The employees are cool to work with and the management is willing to help you with anything. The work load is a far amount, yet compensation doesn't match sometime. Overall the company has an positive energy, and who doesn't like toys?"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Toys R Us Reviews FAQs

Is Toys R Us a good company to work for?

Toys R Us has an overall rating of 3.7 Average Rating out of 5, based on over 74 Toys R Us Review Ratings left anonymously by Toys R Us employees, which is 5% lower than the average rating for all companies on CareerBliss. 89% of employees would recommend working at Toys R Us.

Does Toys R Us pay their employees well?

Toys R Us employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 20 Toys R Us employees have shared their salaries on CareerBliss. Find Toys R Us Salaries by Job Title.

How satisfied are employees working at Toys R Us?

89% of employees would recommend working at Toys R Us with the overall rating of 3.7 out of 5. Employees also rated Toys R Us 3.4 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.0 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Toys R Us?

According to our data, the highest paying job at Toys R Us is a Vice President at $200,000 annually. Browse Toys R Us Salaries by Job Profile.

What is the lowest paying job at Toys R Us?

According to our data, the lowest paying job at Toys R Us is a Housekeeper at $12,000 annually. Browse Toys R Us Salaries by Job Profile.

What are the pros and cons of working at Toys R Us?

According to reviews on CareerBliss, employees commonly rated the pros of working at Toys R Us to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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