TJX Companies Employee Reviews for Director

"? Led multiple global account (UHG, Anthem, Care first) operations including sales, delivery and customer success; exceeding corporate goals of revenues, bookings, margins & customer satisfaction; grown revenues by 1000% in 4 years. ? Lead thought leadership by defining new productized services, cost-effective implementation methodologies; shaping the engagement model and customer experience; improved the profitability of engagements by 65%. ? Drive opportunities from RFP to deal, effectively leveraging with cross functional resources to grow the business ? Built & led cross-discipline, multi-LOB engagement virtual teams with experts from pre-sales, engineers, consultants & solution architects ? Work with executive-level representatives in client account to unlock new potential streams of business value by providing insight regarding enterprise transformation agendas ? Disciplined in business-management; adaptable to a culture of accountability; build a strong and active business network; meets sales targets and operational standards ? Provides portfolio updates of digital business capabilities and implementation status. Measures progress against KPI’s across portfolio to showcase enterprise growth. Capabilities ? Application Support/Technology Management Process ? People Management & Customer Stakeholder management ? Developing and Executing Top-Level Strategy across a Global Enterprise ? IT Strategy and CXO Relationship ? Analytics Architecture and Strategic Roadmap Definition ? IT-Business Alliances and Program Vision ? Large/Complex Turnarounds & Change Leadership ? Architecture Assessments & Gap Analysis ? Strategic & Execution leadership in Big Data, Machine Learning, Artificial Intelligence, RPA ? Data Analytics, Data Warehouse & Databases ? Strategic Planning, Budgeting & Expense Control ? Vendor Strategy and Contract Negotiation, Pre-Sales ? Global Program Management ? Staff Development & Motivation ? Vendor and Partner Management"