Working at Terminix in Tampa, FL: 2 Employee Job Reviews by Real Employee working in Tampa, FL Area

"If someone asked me to describe Terminix, I would say this entire company is filled with Dishonest, Unethical, Incompetent individuals, that never hold themselves accountable for errors made on their end. So-called "Leadership" and/or "Management," is an absolute joke. Terminix has purposely created very hostile and extremely dissatisfied consumers, that actually have the power to ban together, and bring the organization to a screeching halt, but for some strange reason, they won't. Instead, they make it their duty to call, guess who? That's right, CUSTOMER SERVICE! Just so they can vent, and release every morsel of their anger on those of us who are only trying to earn an honest living, while working for an awful company. I was hired into a class of 60 people to work remotely due to Covid19. We were the first class to be "Trained" from home. It was 5 weeks of Virtual "Training", that consisted of constant system issues between myself, other classmates, and "Trainers", alike. The class was rushed, and I emphasize RUSHED, to complete Modules, watch company Videos, complete 3 "Phase Packets", and "Skill Checks" that were suppose to prepare us to take calls by week 2 of, "Training". They built us up to be "Rock Stars", hoping they could brainwash everyone into believing we had all of the necessary tools and knowledge we needed, while trying to make themselves look good as, "Trainers". Then, they threw is to the wolves, with minimal support in our Group Chats. About 15 people ended up quitting before "Training" was over. Maybe more since then. The entire process was poorly orchestrated, and created nothing but stress and confusion for everyone involved. Calls were back to back, with no time to gather your thoughts in between. System issues were constant, due to their failure to invest in modern technology. There was pressure to create leads, sell and meet over the top metrics. Support when you had questions was minimal at best. No wonder there's high turn over...."

"I have worked for this company for a short period of time. Although, the work is easy and the pay is pretty good, the company environment is very poor. Through my experience, the knowledge needed to be helpful, dwindles the further you rise in the company."