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Working at TeleVox in Mobile, AL: 6 Employee Job Reviews by Real Employee working in Mobile, AL Area

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On average, employees in Mobile, AL at TeleVox give their company a 2.5 rating out of 5.0 based on 6, whereas overall Average Rating of TeleVox is 3.4 out of 5.0 based on 7 TeleVox Review Ratings. The happiest TeleVox employees in Mobile, AL are Senior Technicians submitting an average rating of 4.0 and Programmers also with a rating of 4.0.

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3.4
Average Rating
(based on 5 TeleVox Review Ratings)

Ratings by Category

Company Culture
3.1
Growth Opportunities
2.2
People You Work With
4.6
Person You Work For
3.8
Rewards You Receive
3.1
Support You Get
3.4
Way You Work
3.7
Work Setting
3.6
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Working at TeleVox in Mobile, AL: 6 Employee Reviews

TeleVox Employee

"I work with some great people, and the local managers are great. Unfortunately the company was bought out by West a few years ago, and they do not take care of their employees. I miss what this company once was, but sadly it is now being strangled by the corporate red tape and unless something changes soon, they are doomed to be broken out and sold off piecemeal by West."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Senior Technician

"TeleVox Software, Inc. is a great company for which to work."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.4
TeleVox (7)

4.6 Highest Rated in this Industry is E-Plus (7)
2.1 Lowest Rated in this Industry is Verifi (6)
3.6 Average of All Companies in this Industry (10,602)
Software Engineer

"Great company to work for, but currently no clear vision"

What do you like about working at TeleVox?

"Zero micro management and laid back atmosphere which allows for a almost stress free environment"

Do you have any tips for others interviewing with this company?

"ask for in detail what your role will be within the company"

What don't you like about working at TeleVox?

"no clear vision or direction in regards to our future platform"

What suggestions do you have for management?

"engage more with your employees, provide more employee recognition and job well done"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Programmer
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.5 / 5
Company Culture 2.5 / 5 Way You Work 4 / 5
Notification Technical Services Specialist

"Hard-working company, that works hard at the wrong things."

What do you like about working at TeleVox?

"It RESEMBLES a company in the north, as bias is generally well-hidden."

Do you have any tips for others interviewing with this company?

"Focus on your experience. THEY DON'T CARE ABOUT YOUR EDUCATION. If you're interviewing for a leadership position -- you won't get it, unless you're white."

What don't you like about working at TeleVox?

"-Every president, vice president, manager, and supervisor is white.-They say that they are company that thinks outside of the box, but when employees think outside of the box to fix an issue, management is not happy.-The managers are not educated(DEGREED), and it shows, in their painfully average business sense.-When an opportunity for advancement opens, they hire someone outside the company, rather than promoting someone who already has knowledge of the company, and knows the product.....saying the person does not qualify. It's insulting, to consistently make such poor hiring decisions."

What suggestions do you have for management?

"-Consistently making such poor hiring decisions is destroying employee morale. -The most capable and hardworking people are consistently overlooked and ignored. -Get rid of the bias and inconsistency. There should be ONE management style, across the board. One department loves their manager, and another department can't stand their manager. This is terrible for morale and the bottom line. You cannot hide anything from customers.-"

TeleVox Employee

"TeleVox technology is behind."

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