6 Teleservices Representative Reviews
Teleservices Representatives give their job an average rating of 3.3 out of 5.0. The Teleservices Representatives happiest with their jobs are employed by Social Security Administration with an average rating of 3.3 while the Teleservices Representatives least happy with their jobs work for Sears with an average rating of 2.7.
Submit a ReviewWhat do you like about working at Social Security Administration?
"I like working for the governemnt, I like the people that I work with"
Do you have any tips for others interviewing with this company?
"Do not take a job in the TSC, it's awful."
What don't you like about working at Social Security Administration?
"too strict in the area that I'm in, too micromanaged"
What suggestions do you have for management?
"Have a more lenient attitude, be more encouraging, supportive. Concerned about my employees' skills to get promotions"
Teleservices Representative Career Rating Comparison
Please give us a one liner to describe this review.
"A good company to work for."
Please give us a one liner to describe this review.
"It's okay, but not where I'd want to build a career."
What do you like about working at DialAmerica?
"It felt good whenever I was able to help a customer and have them leave happier than when they first called in. I had nice co-workers and my supervisors were all very approachable."
What don't you like about working at DialAmerica?
"It was very boring whenever call volume dropped and there are always those days when you get unreasonable customers who simply want to yell at someone rather than allow you to address the issue as best you can. I estimate 90% of the reps were forced to work part-time and there were very few benefits."
What suggestions do you have for management?
"Let the reps work full-time and provide better benefits. Gifts and swag are nice, but I'd rather have the option to invest in some decent health insurance."
Update your browser to have a more positive job search experience.
Upgrade My Browser