Sutherland Global Services Employee Reviews for Anonymous Employee

"Sutherland is best for me because the people there are very nice and they are comfortable o work with. I would surely recommend them to others."

"I worked for Sutherland Global since 2008; not only have I been given the chance to move forward within the company but I've also been given the opportunity to participate in Six Sigma and Master Coaching. Sutherland acknowledges all the hard work their teams do and rewards in many ways which continues the drive in us."

"Great company. though they can pay other non US employees less than my salary hence why I will make my transition."

"Here's my personal experience...I worked fro Sutherland Global for 1.56 years and I am not making this stuff up. For ANYONE involved with this company I advice and greatly encourage you to look at ALL your previous w2 on your federal taxes as well as ALL your bank deposits...Not to get into my personal dealings...THIS IS A WARNING... SEVERE tax fraud. The IRS & SSA have numbers which are different from the data I received after fighting tooth and nail for my raw data financial earnings. Just HEADS UP...they ARE LECHEROUS, DEVIOUS, SAY ANYTHING KIND OF COMPANY. beware and be aware."

"Pros: Coworkers make the day go by quick. Benefits are okay. Downtown location. Cons: Managers are horrible and fake. They act like they care but they are too busy gossiping. Coaches try and micromanage everything you do. If you catch them on a bad day, they will use it to their advantage. You talk to racist dumb American customers who don't want to listen to anyone with an accent. People who should have been fired stay because they are friends or smoke with management. Human Resources is NOT on your side and will nail you to the cross if they have to. The building is old and they don't follow protocol (fire alarms, constant power outages, no ac in summer and no heat in winter sometimes) unless you complain to Ministry of Labour. Turn over is high. Lots of the people you meet, you may not see them after 3 months if they don't perform. Conclusions: Get your stuff together and learn to communicate. Stop hiring frat boys as senior management who don't do anything. Try to improve your reputation as one of the worst companies to work for in Windsor. Everyone in town knows it."

"Sutherland Global refuses to recognize my marriage of 35 years. I have submitted a marriage certificate between my wife and I but my marriage was denied by Sutherland Global. My marriage has been recognized by the IRS and the state for over 35 years!"

"This is the place for you. If you are looking for an ambition killing, soul crushing taste of modern day slavery. Bathe in self loathing as your skin festers sitting in a filthy grease caked chair for 9 hours. Feel your humanity withering away every time you are forced to give bad service to AT&T customers. The managers and coaches provide frequent chances to be treated like garbage and summoned like a pig to the slaughter house being written up for even the most minor infraction. One minute too long on break? One percent over on your call stats? No problem! One free reading of the Riot Act for 20 minutes to really drive it into you that you are worthless. And if that isn't enticing enough, watch in awe as day by day you create a black hole on your resume that will NEVER be supported by a job reference from Sutherland or their managers, EVER."

"Save yourself and don't accept a position. Direct management was horrible coupled with serious sub-standard training. Compliance requirements changed constantly and they will tell you one thing and expect another. Additionally they do not honor their hiring agreements. The worst place I have ever worked regardless of the overall company track record which in stupendous. I wonder if the corporate headquarters know how bad things are in Chesapeake?"

"Best call center- diligent in reporting."

"Okay If you need a job do this, otherwise run away. They don't give. Crap they lie about the pay, lie about the benefits, run."