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Industry: Telecommunications · HQ: Overland Park, KS · https://www.sprint.com

Sprint Employee Reviews for Technical Support Specialist

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Technical Support Specialists at Sprint give their company a 3.4 out of 5.0, while the average rating for Sprint is 4.0, making them 16% less happy than every other employee at Sprint and 8% less happy than every other Technical Support Specialist on CareerBliss - the happiest Technical Support Specialists work for Stream Global Services.

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57%
29%
14%
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3.4
Average Rating
(based on 7 Technical Support Specialist Review Ratings)
Technical Support Specialist
in Oklahoma City, OK

"Excellent work experience. The company is very demanding but quick to recognize and reward efforts."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Support Specialist
in Fort Worth, TX

"I've worked for sprint for about 10 months in the call center. It was rough at first because of the diversity of people. The job pays decent and the benefits are great, who wouldn't love a free phone plan! But the downside are its almost impossible to work mornings and some of their policies are not in favor of people with illnesses. It's a stressful job if you work in tech support because sometimes you just want to help a customer but can't because of policy or company changes."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5

Average Technical Support Specialist Ratings in the Past 4 Years

Year Salary
2011 $3
2012 $3
2013 $2
2014 $4
Technical Support Specialist
in Overland Park, KS
Person You Work For 3.8 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3.6 / 5 Way You Work 4 / 5
Technical Support Specialist
in Los Angeles, CA

"What is your work ethic."

Person You Work For 4.5 / 5 People You Work With 4.4 / 5 Work Setting 3.7 / 5
Support You Get 2.9 / 5 Rewards You Receive 2.5 / 5 Growth Opportunities 2.4 / 5
Company Culture 4 / 5 Way You Work 4.6 / 5

Average Sprint Attributes by Technical Support Specialist

Company Culture
3.2
Growth Opportunities
2.9
People You Work With
4.3
Person You Work For
3.7
Rewards You Receive
3
Support You Get
3.2
Way You Work
3.2
Work Setting
3.4
Technical Support Specialist
in Bolingbrook, IL
Person You Work For 4.4 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 2.7 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 1.7 / 5
Company Culture 2.7 / 5 Way You Work 1.8 / 5
Technical Support Specialist
Person You Work For 4 / 5 People You Work With 4.6 / 5 Work Setting 3.9 / 5
Support You Get 4 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.4 / 5 Way You Work 4 / 5
Technical Support Specialist

"Great company with good pay."

Technical Support Specialist
Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 2.4 / 5
Support You Get 2.7 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 1.4 / 5
Company Culture 1.9 / 5 Way You Work 2.1 / 5
Technical Support Specialist
in Oklahoma City, OK

"This company was great."

What do you like about working at Sprint?

"Everything."

Do you have any tips for others interviewing with this company?

"Be confident in your abilities."

What don't you like about working at Sprint?

"Nothing."

Technical Support Specialist
in Oklahoma City, OK

What do you like about working at Sprint?

"Working & training."

What don't you like about working at Sprint?

"Scheduling."

What suggestions do you have for management?

"More communications."

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