Sprint Employee Reviews for Lead Sales Consultant

"A very stressful job not worth the little pay or anxiety from upper management."

What do you like about working at Sprint?

"I think that the pay structure, health plan, benefits and infrastructure of Sprint is nowhere near the quality of Verizon Wireless or AT&T. The chain of command is demeaning to their employees and throw the words corrective action in the faces of their employees on a daily basis. This is no exaggeration. They use fear tactics to persuade their employees rather than with merit, recognition or anything that would make an employee proud to work there."

Do you have any tips for others interviewing with this company?

"If this is your first wireless job, please don't allow them to put a bad taste in your mouth. I would suggest that you try with Verizon Wireless or AT&T where the pay is better and they respect their employees."

What don't you like about working at Sprint?

"Sprint only contributes a budget of $125 for uniforms where the average long sleeve is $45. Their ridiculous policies, chain of command and low wages (compared to VZW and AT&T) are ridiculous. They do not give out raises whereas VZW gives them once a year and AT&T gives them every six months. A large corporation that does not do everything in their power to make their employees happy with simple things like contests and attainable goals are doing their company an injustice. Unhappy retail employees lead to unhappy customers which is the majority of your business."

What suggestions do you have for management?

"Change the district manager in Los Angeles East. Constant knit picking and write ups for simple mistakes like forgetting to put on a name badge after lunch is incredulous. Fix the structure of your C-SAT program. Very Satisfied should not be the only thing a rep should be measured. Satisfied should not equate to Very Dissatisfied. Make an effort to create opportunities to grow and learn. Make job listings in the district available to everyone, not just those who you favor. Stop treating retail like the Navy. As managers you should comprehend that every employee learns differently and you should accommodate that in order to allow your employees to reach their full potential at work."