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Spectrum Employee Reviews for Customer Service Representative

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31%
62%
8%
0%
0%
4.2
Average Rating
(based on 13 Customer Service Representative Review Ratings)
Customer Service Representative
in New York, NY
Person You Work For 4.7 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 5 / 5
Customer Service Representative
in Flushing, NY

"Good company to work for."

Person You Work For 3 / 5 People You Work With 3.5 / 5 Work Setting 3.5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative
Person You Work For 3.9 / 5 People You Work With 3.4 / 5 Work Setting 2.9 / 5
Support You Get 3.5 / 5 Rewards You Receive 2.9 / 5 Growth Opportunities 3 / 5
Company Culture 3.1 / 5 Way You Work 3.8 / 5
Customer Service Representative

"Time Warner Cable is a good place to work if you're willing to work hard for advancement."

Customer Service Representative
in Charlotte, NC

"Only if you REALLY need the $."

Customer Service Representative
in Reidsville, NC

"I left because I missed Transportation."

Customer Service Representative
in Irving, TX

"This company attempted to be professional, but lacked a level of professionalism with staff."

What do you like about working at Spectrum?

"I was able to speak to many different people on a daily basis and assist them in their needs regarding repair and billing."

What don't you like about working at Spectrum?

"The lack of professionalism by employees, as well as not being able to communicate with customers face to face."

What suggestions do you have for management?

"To better aquaint themselves with equipment and product knowledge."

Customer Service Representative
in Harlingen, TX

"Opportunity to grow and experience management on a small scale."

What do you like about working at Spectrum?

"The environment was employee friendly."

What don't you like about working at Spectrum?

"There was not anyone thing I did not like."

What suggestions do you have for management?

"More employee morale boosting activities."

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