2 Service Desk Support Specialist Reviews

Service Desk Support Specialist at Alcala Consulting

"I love being able to help people and fix problems. The downside to tech support is that every day you come across unhappy people who are angry with their systems. However the upside to that is having the opportunity to fix the issue and turn an angry individual into a happy one."

Service Desk Support Specialist at Thomson Reuters

What do you like about working at Thomson Reuters?

"Culture is usually laid back (barring problems). Business casual is great."

Do you have any tips for others interviewing with this company?

"Be knowledgeable and more than willing to learn. There are a lot of things to learn about the job."

What don't you like about working at Thomson Reuters?

"Work is unevenly spread out. Some people do most of the work, others aren't given anything to do."

What suggestions do you have for management?

"Have more communication with the underlings. Sometimes things don't get filtered all the way down to me."