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12 Service Desk Manager Reviews

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Service Desk Manager at Roger Williams University
in Bristol, RI
Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Service Desk Manager at Layered Tech
in Kansas City, MO

"I love everything about my job and I am very good at what I do. I am highly respected with my staff and I promote a very open environment."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Service Desk Manager at LifeLock
in Scottsdale, AZ

Please give us a one liner to describe this review.

"It's a challenging position with some excellent co-workers and good leadership"

What do you like about working at LifeLock?

"Variety and Challenge, is always a good thing. Keeps us motivated"

Do you have any tips for others interviewing with this company?

"Be sure to wear your best flip-flops, freshly ironed cut-offs and a leather biker vest"

What don't you like about working at LifeLock?

"Unscheduled IT changes that leave helpdesk uprepared and without answers"

What suggestions do you have for management?

"Embrace technology, keep an open mind. Learn how to use your PC"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Service Desk Manager Career Rating Comparison

2.9
All Service Desk Managers
4.0 Highest Rated Service Desk Managers is at Sistema Universitario Ana G Méndez (8)
1.5 Lowest Rated Service Desk Managers is at Dräger (8)
Service Desk Manager at Sistema Universitario Ana G Méndez
in Washington, DC

Please give us a one liner to describe this review.

"Excellent experience."

What do you like about working at Sistema Universitario Ana G Méndez?

"Direct contact with User and student. Is very rewarding to receive direct feedback when good jobs are done."

Do you have any tips for others interviewing with this company?

"Be prepared for highly demanding customer (Student and Faculty) and very regulated industry."

What don't you like about working at Sistema Universitario Ana G Méndez?

"Some processes are a bit bureaucratic or redundant, but Higher Education is very regulated industry, you lear to deal with it."

What suggestions do you have for management?

"Constant coaching and periodical review with clear vision and goals. With that they staff would do better."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Service Desk Manager at BDP International
in Houston, TX

What do you like about working at BDP International?

"I have flexible hours at my current company so I can be their for my family when I am needed."

Do you have any tips for others interviewing with this company?

"I suggest be yourself and make sure this is something you want to do and do not just look at the salary."

What don't you like about working at BDP International?

"They do not put family as a priority as much as I do. I work overtime daily and I do not mind but when a family issue arises I would like the time off to assist."

What suggestions do you have for management?

"I like for them to take everything into consideration before a decision is made and not just the numbers."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Service Desk Manager at Dräger
in Andover, MA

What do you like about working at Dräger?

"Nice people to work with. Good technologies and benefits not bad."

Do you have any tips for others interviewing with this company?

"Make certain you know exactly what you are getting into."

What don't you like about working at Dräger?

"Everyone is stretched to thin in their jobs. It is a very stressful environment. Not enough resources to get the job done. No training is available."

What suggestions do you have for management?

"Provide some employee training. Also, provide some management training. Hire more people to get the work done."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Service Desk Manager at V2 Systems
in Manassas Park, VA

Please give us a one liner to describe this review.

"They have the best of intentions."

What do you like about working at V2 Systems?

"I was given a role where I strived and could focus myself to meeting and overcoming client challenges."

What don't you like about working at V2 Systems?

"Company is on a downward slide that is only of late coming to the surface of recognition."

What suggestions do you have for management?

"Wholesale change of senior management."

Service Desk Manager at Perot Systems

Please give us a one liner to describe this review.

"Enjoyed my job."

What do you like about working at Perot Systems?

"I had a great team and wonderful peers"

Do you have any tips for others interviewing with this company?

"Be wary, your job may be moved off shore; 800+ of us had our jobs moved to Mexico from Perot. Money is king. Other than that I had fun there, Perot only hires the best professionals, real talent."

What don't you like about working at Perot Systems?

"You are a number to the senior management."

What suggestions do you have for management?

"Show more loyalty to your employees. I was give Ross Perot's book when I was hired but the company didn't follow his principles."

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