Service Desk Manager Job & Career Information

What's it like to be a Service Desk Manager?

We have 21 Service Desk Manager jobs nationwide. The average Service Desk Manager salary is $77,000 annually, +$12K (16%) more than the average national salary. Statistically, Service Desk Managers are not very happy with their career.

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Employee Reviews (13 reviews)

2.9 out of 5 stars
  • "I worked for ConvergeOne for 6+ years. The company is an MSP with 300+ customers and each one has a different environment. The company is great to learn but is extremely top heavy and has a hard time disseminating information both downwards and also between teams. There's a lot of compartmentalization in which the overall teams talk to each other creating for conflict between who owns what in certain situations."

  • "Roger Williams University makes up where it cannot provide industry standard compensation with excellent benefits, a great community, and a beautiful campus. Employees are invested in through educational opportunities, and are allowed to grow in whatever path they choose, even if it means changing departments."

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