23 Service Agent Reviews
Service Agents give their job an average rating of 3.5 out of 5.0. The Service Agents happiest with their jobs are employed by Ready Set Service with an average rating of 5.0 while the Service Agents least happy with their jobs work for Pomeroy with an average rating of 1.9.
Submit a ReviewPlease give us a one liner to describe this review.
"Invaluable experience working in a corporate environment."
What do you like about working at Enterprise Rent-A-Car?
"The environment and the positive attitude of the team I worked with."
What don't you like about working at Enterprise Rent-A-Car?
"They weren't really flexible with work hours and you had to work most holidays."
What suggestions do you have for management?
"Nothing. They did an excellent job of creating a positive work environment."
Service Agent Career Rating Comparison
Please give us a one liner to describe this review.
"Service and project management services with an emphasys in sales"
What do you like about working at Ready Set Service?
"It was a fast pace enviroment and base on self started personal and highly motivated."
Do you have any tips for others interviewing with this company?
"The company was sold to the stores that we were servicing and were replace with their own employees after we trained them."
What don't you like about working at Ready Set Service?
"there was realy nothing in terms of work, it was just the system that it was in place to gain salary increases even if you were a good employee."
What do you like about working at Pomeroy?
"I like assisting with technology issues, and using my IT knowledge to benefit users."
Do you have any tips for others interviewing with this company?
"No one wants to stay there long. Unless you are good corporate slave with no family or outside interests, this job will soon cause issues with your life. There is no work-life balance."
What don't you like about working at Pomeroy?
"Work activities required before clock in.No breaks if SLA's were in jeopardy, which was frequent.Mandatory Overtime.Off-the-clock work suffered to finish one's tickets, follow-up and paper work. Not enough time was granted on-the-clock to finish work activities.Requested and earned time-off-with-pay was denied due to the team not meeting SLA's. No make up was offered. Benefits promised were withheld.The phones, ticketing system or computers broke every week, so the SLA was always in jeopardy. Work site had a terrible bed bug infestation, very poor lighting and a funny smell."
What suggestions do you have for management?
"Learn how to treat employees like human beings not slaves. My manager would get upset if we stood up and stretched even if we were not allowed to take breaks that day."
What do you like about working at Enterprise Rent-A-Car?
"I like the people I work with and the flexible schedule availability that I have."
What do you like about working at Delta Air Lines?
"Medical and flight benefits."
Do you have any tips for others interviewing with this company?
"Be honest."
What don't you like about working at Delta Air Lines?
"Not enough hours."
What suggestions do you have for management?
"Keep doing a god job."
Please give us a one liner to describe this review.
"DHL is one step in the customer service experience I have."
What do you like about working at DHL Express?
"It was my first experience at having a lot of responsibilities."
Do you have any tips for others interviewing with this company?
"Don't use drugs! I saw a lot of people getting fired because of random testing."
What don't you like about working at DHL Express?
"Hard to grow in!"
What suggestions do you have for management?
"Employee motivation is really important."
What do you like about working at National Car Rental?
"It was fast paced."
Do you have any tips for others interviewing with this company?
"It is a place to start a career."
What don't you like about working at National Car Rental?
"Nothing"
Please give us a one liner to describe this review.
"Avis was a wonderful learning experience on how to deal with customers"
What do you like about working at Budget Rent-A-Car?
"Hands on training"
What suggestions do you have for management?
"Treat your employees with kindness and as human beings"
Please give us a one liner to describe this review.
"Great if you work for DHL itself, no contractors."
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