Inside sales representatives work on showroom floors and assist customers in making purchases. Industries that utilize these types of sales consultants include automotive dealerships, furniture stores, department stores and boutiques. During an average day at work, an inside sales representative may give product demonstrations and explain features and benefits of a product to a customer.
Skillset: Many inside sales representatives have strong business negotiation skills and are familiar with overcoming customer objections. In addition to these qualities, it is also important for a person in this career path to have knowledge of credit lending procedures and account management.
Education: Many inside sales representatives have gotten started in their careers based on a history of customer service and retail work experience. Depending on the type of industry the person is working in, it may be necessary to obtain a degree in marketing or retail management.
Career Path: A good career as an inside sales representative is based on excellent customer service skills. Courses in consumer science, textiles and modern retail trends are suggested. Sales account management classes and core sales courses are also desirable.
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