Career Menu

12 Senior Customer Service Specialist Reviews

Senior Customer Service Specialists give their job an average rating of 3.8 out of 5.0. The Senior Customer Service Specialists happiest with their jobs are employed by Bank of America with an average rating of 3.8 while the Senior Customer Service Specialists least happy with their jobs work for Corrpro with an average rating of 1.5.

Submit a Review
Senior Customer Service Specialist at Home Bay
in San Diego, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Customer Service Specialist at Bank of America

Please give us a one liner to describe this review.

"The work environment was fantastic!"

Person You Work For 3.9 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.9 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 3.4 / 5
Company Culture 3.9 / 5 Way You Work 3.1 / 5
Senior Customer Service Specialist at JC Penney
Person You Work For 4.1 / 5 People You Work With 4.4 / 5 Work Setting 3.9 / 5
Support You Get 3.5 / 5 Rewards You Receive 3.2 / 5 Growth Opportunities 3.1 / 5
Company Culture 3.2 / 5 Way You Work 3.7 / 5

Senior Customer Service Specialist Career Rating Comparison

3.8
All Senior Customer Service Specialists
3.8 Highest Rated Senior Customer Service Specialists is at Bank of America (2)
1.5 Lowest Rated Senior Customer Service Specialists is at Corrpro (8)
Senior Customer Service Specialist at Corrpro

What do you like about working at Corrpro?

"Private office, no cubical, decent compensation"

Do you have any tips for others interviewing with this company?

"Consider seeking out a private company instead"

What don't you like about working at Corrpro?

"Poor managerial directionFrequent management or direction changesZero opportunity for advancementUnrealistic expectations forced by board of directors"

What suggestions do you have for management?

"Promote from withinDo not alter policy to fit a non-similar business modelEducate and train staff to become managers, and educate Managers on how to manage.Let the worker bees have more input in decision and directionBuy corrpro back, and take it private again"

Person You Work For 1 / 5 People You Work With 2.3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Senior Customer Service Specialist at Office Depot
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Customer Service Specialist at Hallmark Cards
in Kansas City, MO

Please give us a one liner to describe this review.

"Great employer but very hard to advance"

What do you like about working at Hallmark Cards?

"Great people"

Do you have any tips for others interviewing with this company?

"Be prepared! Lots of behavioral based interview questions."

What don't you like about working at Hallmark Cards?

"Difficult to advance"

What suggestions do you have for management?

"Trust employees to do their jobs without being micromanaged"

Senior Customer Service Specialist at Level (3)
in Tampa, FL

Please give us a one liner to describe this review.

"Company is out of business!"

What do you like about working at Level (3)?

"It was a stepping stone to Abbott Laboratories"

What suggestions do you have for management?

"Treat your employees better"

Senior Customer Service Specialist at Discover Financial
in New Castle, DE

Please give us a one liner to describe this review.

"Discover Card, the place to work hard."

What do you like about working at Discover Financial?

"The people and incentives."

Senior Customer Service Specialist at Bank of America
in Charlotte, NC

What do you like about working at Bank of America?

"The benefits."

Do you have any tips for others interviewing with this company?

"Be yourself, and be honest."

What don't you like about working at Bank of America?

"Too focused on wrapping up a call, than actually assisting a client adequately."

Senior Customer Service Specialist at Affiliated Computer Services
in Baton Rouge, LA

Please give us a one liner to describe this review.

"Great job for persons seeking an office job."

What do you like about working at Affiliated Computer Services?

"The staff."

What don't you like about working at Affiliated Computer Services?

"Nothing to dislike."

What suggestions do you have for management?

"Doing a great job but make yourself more available to their workers."

Senior Customer Service Specialist at Blue Cross Blue Shield
in Baton Rouge, LA

Please give us a one liner to describe this review.

"Good."

What suggestions do you have for management?

"Have patience with the new reps."

Good Jobs from Jobot
Advertisement
Jobs You Might Like
You can cancel email alerts at any time.
Got it! Your job alert was created
Advertisement
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×