Sears Employee Reviews for Technician

"I have graduated from the University of Washington Bootcamp recently .since I have a mechanical engineering background I have a lot of transferable skills"

"I worked at Sears Auto during 2013-2014. This job was possibly the most dangerous, stressful, underpaid job I have ever had. Let's start out with shop equipment. The equipment was old, and was always breaking, and I found a lot of times the equipment actually damaged cars. Now this was also a stressful job because MANAGEMENT was as smart as dirt. Not only were they dumb, but also lazy. They just stood there watching us work."

"An all hands-on work experience at Sears."

What do you like about working at Sears?

"I liked learning something new every day. There was never a day the same as the other."

Do you have any tips for others interviewing with this company?

"Sears is a great company to work for, but not a great place to start a career."

What don't you like about working at Sears?

"There wasn't any AC in the building and it was hot. I didn't like having my hands dirty."

What suggestions do you have for management?

"Provide a reason for the employees to be motivated to work safely. Have sales perks."

"Horrible - $5.50/hr + commission. Don't expect more than $400 every two weeks."

What do you like about working at Sears?

"I am attempting to think about what is good about this job, I can't seem to come up with anything."

Do you have any tips for others interviewing with this company?

"Run away. They don't take anything you say into consideration, and they won't treat you respectfully."

What don't you like about working at Sears?

"The pay is very poor, $5.50/hr + commission. Needless to say, you will rarely get enough business to hit minimum wage. They cover minimum wage if you do not earn enough that pay period. On the other hand, if you make, let's say, $8.25/hr the next week they take away the money they gave you to cover your minimum wage from the previous week. I have gone to University for Auto Mechanics. I have purchased tools for this job, which are not cheap, and then I get paid poorly. There are days where I am scheduled 8 hours, then at closing time a customer drives up at that point and I am told I cannot leave and must finish the job. If a customer comes in while I'm finishing that job, guess what, I'm there longer. They treat you like a factory worker in a foreign country. They pay you very little and expect quality work. Why do I stick around? Because I do not quit - I have bills to pay and I'm still looking for a better job."

What suggestions do you have for management?

"There are a few suggestions I would like to state. The number one suggestion is: increase the pay, as this will help you keep your employees longer. Therefore, there are less training costs and less chance of mistakes that will cost the company money. Happy worker, happy workplace. The second suggestion: if we close at 7:00 p.m., and we are scheduled until 7:00 p.m., let us leave on time, as we have lives and we have plans. This is what scheduling is about, so we can schedule our lives around work. The third suggestion is: salesmen have it easy. The customer comes in walks up and says, I'd like an estimate on 2 tires. The salesman sells two tires, writes a ticket, and puts it into the computer. The ticket is worth $300. The sales associate makes around $7.50. At this point the mechanic gets the tires, raises the car, takes off the tires, unmounts the previous tire, and puts on the new one in roughly 4-5 minutes. Then he balances the tire, taking another 2-3 minutes. He places the tire back on the vehicle and places the lug nuts back on by hand and goes to the second tire, repeating this again. After the tires are finger tight you then torque the lug nuts to the specific torque specification and lower the vehicle, and then torque again each lug nut with a torque wrench at the specific ft/lbs. At this point the mechanic has to fill out his paperwork, tech off and hand it back to the sales associate, who cashes out the customer. Point being, sales associate - $7.50, mechanic - $4.00. Sales associate - 5-10 minutes, mechanic - 20-25 minutes. Sales associate - tools: nothing. Mechanics - tools and education: 1/2' impact - $200-400, depending on the brand and ft/lbs. Torque wrench - $100-300, Again, brand and quality. Torque Sticks - $75,impact sockets - $165. Hmm, I guess maybe they think because we are uneducated we should get less income Revenue Maybe it's a mindless job Maybe they just feel that sales people deserve more Not exactly sure, my debt currently for tools is $3500, including the tool box of course, a very basic set as well. Tuition: $25,000. Well, anyway, my suggestion: treat your mechanics better, pay them better, and maybe you won't have such a high turnover rate."

"Sears was a great company to work for. I only left due to school."

"You won't make any money working at Sears."

"The management really needs some improvement."

What do you like about working at Sears?

"I liked the freedom of working on your own and not having a supervisor looking over your shoulder all day. That, and I liked interacting with the customers."

Do you have any tips for others interviewing with this company?

"Sears is a good place to start."

What don't you like about working at Sears?

"I didn't like the way they ran their group of techs. I didn't like the managers in general, as they really didn't seem like they wanted anything to do with you."

What suggestions do you have for management?

"Take better interest in your guys, work with them and help them, and don't be afraid to take their side once in a while."

What do you like about working at Sears?

"I liked the independence."

Do you have any tips for others interviewing with this company?

"Ask for a detailed training packet upon hiring, and get it signed by the manager as well as the shop steward."

What don't you like about working at Sears?

"I didn't like the union dues and the fear it presented."

What suggestions do you have for management?

"Keep the union."