Rescue Rooter Employee Reviews for Commercial Account Representative

What do you like about working at Rescue Rooter?

"Strong brand name and company reputation. Strong presence in Yellow Pages although no one uses Yellow Pages anymore."

Do you have any tips for others interviewing with this company?

"Just make sure you have an understanding of the corporate culture and what their expectations are of you on a daily basis."

What don't you like about working at Rescue Rooter?

"Greedy owners (private company) looking for no less than 50% profit margin, priced way above competitors. General manager is reactive rather than proactive -- no planning or strategy, just making hasty day-to-day decisions based on fear of not making monthly goal."

What suggestions do you have for management?

"Think before you do. Stop overcharging customers -- treat customers well and they'll give you repeat business. Offer actual plumbing training for employees rather than just training them on how to upsell customers."