"Leadership is stunningly callous and responsibilities for action are always handed down to property staff with little or vague guidance. Just when you think this company has some standards...they hit a new low. Information is not properly shared and most properties have to "wing it" as best as they can and come up with sensible strategies that only help them to keep their jobs, but get no credit for it."
"Poor pay. Horrible hours."
"HORRIBLE COMPANY! HR does not listen to employees. They have a very poor 401K, the process management within the company is so disorganized nothing gets done."
"I've worked with PSAV for over a decade and things went to bad to OK to actually good, then started to go down FAST when the merger started, then it went down hill at record speed. The employees are treated like garbage, labor laws are broken daily without consequences. HR will lie to you and do nothing about it. The company does have its moments but when push comes to shove the people at the bottom will suffer. Pay is as low as they can go (and since they are most of the industry) they can actually say (no matter the pay) that it is about industry average. Raises are capped at 3% (that is the highest, not the average). Moving up in the company is really hard unless you are inept and not a very good person (these people float to the top fast). After a while I could not take it any more and the first chance I got I bailed as I saw the that things will get worse."
"Know people, get relationships going. Be aggressive while moving up the ladder."
"A good place to get a start in AV. I love meeting all of the clients and doing such different events. With such a large company there is plenty of place to advance too. The pay is not great and it has become very corporate after the Swank AV and PSAV merger."
"My only word of advice is to do your research."
"Poor communication from senior management. A lot of confusing reporting and unnecessary paperwork to complete transactions. Benefits are reasonably good and have good rates, 401k could be better with company match. A lot of employee dissatisfaction with recent company mergers with removing salary employes to hourly with no notification. Very bottom line oriented."
"The company is growing and currently is in house at 1200 hotel partners worldwide with 4500 employees. I currently support all 1200 locations for all their live streaming needs and live interactive video conferencing. Multipoint control. I manage sales and support, as well as logistics and maintenance. I assist with incorporating the live broadcast systems with existing AV setups or plans."
"A good stepping stone into the multimedia field. This job however requires little demand from their employees and you aren't pushed to increase your technical skills. In this position you are more used as a manual laborer for setting orders."
"The company is a good company to start off with, but there are many things that need to be improved. They do not pay their technicians well enough to keep them. They lose many talented technicians to freelancing."
"PSAV provides audio-visual services to venues around the world and I find it needs to restructure its practices. Currently it is not conducive of happy employees. A good PSAV tech must possess a strong technical skill set to secure decent hours of work, be strong enough to perform the manual labor of setting up major equipment and give great customer service. You have no set hours and it weighs heavily on your personal life. The pay does not reflect the work of its employees."
"I have worked for Swank/PSAV since 2011. I have found it to be a strong company that likes to promote from within, which allows for a lot of room for advancement. The company employs nearly 500 here in the Dallas area and is the largest Audio Visual company in the United States. I would recommend the company to friends and family."
"I worked for PSAV for 3 months and found it to be a good workplace and networked well with the clientele. The job position didn't work well for me though so I left to find a better fit."
What do you like about working at PSAV Presentation Services?
"Leading a team to a end goal, and having all members being rewarded for their efforts"
Do you have any tips for others interviewing with this company?
"Be aggressive, and know what you are talking about. A/V can be a fun jobjust always have a can do attitude."
What don't you like about working at PSAV Presentation Services?
"Life Balance, the hours and days required of you can be strenuous"
What suggestions do you have for management?
"To listen to your team and allow them to flourish. Many of them have great ideas."
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