I've worked for Providence for 2 years, and in those 2 years have not been able to justify my continued employment with them. The hospital has a very cloak and dagger feel about all of the processes around employment, promotion, and any management process. Intra department relations are okay, but inter department relations could use work (It'd sure be nice to have HUCS to help with that). However, since most people only react with people inside their department this is okay with everyone, and most enjoy most of the people they work immediately with. Unfortunately this has led the majority of them to confuse a good place to work with a good hospital. This makes it hard to bring corrections or new ideas to peoples' attention because everyone is sure everything is fine, and then you become the problem for pointing it out. We used to be run by nuns and still have church decorations everywhere, so everyone assumes we must be good, but it definitely seems for show when more time/money is spent on decorations than practicing the values. For now I'm biding my time, but being ranked in the bottom 1/6 of hospitals I don't feel comfortable lingering too long. (Also the pay is on par with average, thanks to the union, not great, not bad.)
I have worked for Providence Health and Services for 9 years. The first 6 years were enjoyable but there has been a significant shift in values in the last 3 years. It is evident that "profits" are more important than the "Core Values". The quality of food, supplies, staffing, management have all decreased. The morale at The Mount is very poor and the treatment of staff by supervisors has resulted in several excellent staff members, who had worked there 20-30 years, to quit their job. When concerns are voiced the feeling is that management only says what they think we want to hear and therefore no changes are made and status quo is maintained. I would not recommend this place for employment.
Be more attentive to staff. Work on the little things that mean a lot. For example, cafeteria is only open Monday through Friday and only for breakfast and lunch. So those working evenings/ nights and/or weekends have no opportunity to get food since employees are not allowed to leave campus. There is only one toilet forthe ED staff, for both men and women (unisex). It is located right in the break room that only has three chairs in it. I would improve the conditions for staff. A little improvement would go a long way. The physicians have a lovely large comfortable lounge. The nurses, techs and secretaries have close to nothing