On average, employees in Tyler, TX at Premium Retail Services give their company a 1.8 rating out of 5.0 based on 1, whereas overall Average Rating of Premium Retail Services is 3.5 out of 5.0 based on 25 Premium Retail Services Review Ratings. The happiest Premium Retail Services employees in Tyler, TX are Anonymous Employees submitting an average rating of 3.0.
"I worked with Premium for over a year as a area manager. Just like any area manager in the wireless industry, we were overworked and over expected of. I worked 100+ Hours every single week, many weeks I had no off days, and even if I did get to stay home for a day I was expected to run my team remotely for the entirety of the work day. Call ins were all covered by the manager, managers can be downright rude/bullies in the case of underperformance, even if it was just one day of the month. I was ranked top 5 managers in the company for 3 months straight, and as soon as I fell below that list, I was receiving write ups, passive aggressive phone calls, secret shops picking out ever slight issue. And there was some extreme favoritism, I could be working twice as much and twice as hard as the manage next to me, but if they were performing even 1% better than I was then I was on call after call and was being aggressively dug into every day. Work this job ONLY if you have the right manager. If you don’t love your boss, leave, it only gets worse with time."
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